Searoad Ferries Great Ocean Road-Mornington Peninsula (Queenscliff to Sorrento)

All ferry tickets have FREE, unlimited changes to your travel dates and times. If you are running late, no need to call, just arrive at the ferry terminal and your ticket will be valid on the next available ferry.

The ferries have been purpose built to operate on Port Phillip Bay (which is a sheltered bay, not open sea) and are therefore unaffected by rough weather conditions. At worst a slight rolling motion will be experienced in very rough weather. Both ferries are fitted with modern navigation equipment so are unaffected by fog.

The ferries run every day of the year including Christmas Day and all public holidays.

Bicycles are welcome on the ferry. The rider pays the foot passenger fare and the bike travels for FREE. Please note all riders and their bicycles must purchase and board the ferry through the car ticket window, from where they will ride onto the ferry.

What is the maximum height of a vehicles that can travel on the ferry? Maximum height is 4.1 metres. Please note there is limited capacity for high vehicles so it is essential to arrive early for check-in.

Unsure of your vehicle length or height use this free tool to find out (https://www.drive.com.au/compare-specs/). Length must include any addons such as bull bars, tow bars, bike racks. Height must include roof racks, pods, items carried on roof.

Dogs are most welcome on the ferry and travel free of charge. However, the dog must be on a leash and is restricted to the external decks (not permitted in the passenger lounge.). The only exceptions are guide dogs ('seeing eye' dogs and 'hearing' dogs), who must accompany their owners into the passenger areas. Guide dogs in training are also allowed in all areas of the vessel so long as they are wearing their guide dog in training vest.

Once the product has been successfully booked, a confirmation voucher will be issued. The voucher contains important booking details and participation notes. Please read it carefully. If we do not receive any feedback from you, it will be deemed that you have read, understood and accepted all information stated on the voucher.

As an intermediary booking agent, we are responsible for arranging travel product reservations on behalf of customers.

We recommend that customers purchase travel insurance. Travel product suppliers, including attractions, hotels and transportation providers, are directly responsible for the quality, service and safety of the products they provide. We are not liable for safety issues arising from products operated by third-party suppliers.

In the event of an unexpected incident where no travel insurance coverage applies, we will provide reasonable assistance where possible; however, any related costs or losses will be borne by the customer.

If the booking is cancelled due to reasons attributable to the travel product supplier, we will refund the amount paid for the affected booking. No additional compensation will be provided.

No-show: Ticket holders who fail to attend without prior cancellation or notification will not be eligible for a refund.

We will make reasonable efforts to assist customers in communicating and negotiating solutions with travel product suppliers.

When visiting attractions or participating in activities, please strictly follow all instructions provided by the venue and staff. Please ensure that you fully understand the associated risks, including any venue notices or safety waivers that may be required. Customers must cooperate with all safety requirements and must not engage in any dangerous behaviour during the activity.