Camel Express

This product includes the return transfer from Ayers Rock Resort. Please fill in the information of the hotel which you stay when you book. Few hotels are outside of free bus requires to go to a nearest pick-up point to wait.

Suggestions for preparation: sun hat, sunscreen, hiking shoes, camera, drinking water, large temperature difference between day and night from April to October, please prepare a lightweight thermal coat.

Please follow the guide during the ride and do not stroke or pat the camel.

Afternoon trips are only available from April to October each year. Morning trips are open all year round, not on Christmas day and New Year's day.

Weight Guideline – 100kg , Uluru Camel Tours must be advised and provide height informationif any individual’s weight exceeds 100kg. Suitability to ride on the day is ultimately the cameleer’s decision.

The guide will take care of your riding safety on the way. Please follow the guide's instructions.

The whole trip takes 1.5 hours.

Failure to participate in the activity due to your personal reasons ,you will be deemed as voluntary waiver and with no refund .No refund will be provided for cancellations made within 24 hours of the tour pickup time. Refunds will not be issued to passengers who are considered no show.

All guests ride at their own risk. Riders must sign the disclaimer form before riding our camels.

Guests are not required to wear safety helmets when riding our camels, though these are available for use on request.

Guests are not permitted to carry bags, bumbags (fanny packs) or large camera bags whilst riding and are requested to remove any loose items from their pockets which may potentially fall out during the ride.

All persons participating must have own ticket, one ticket equals one seat on our twin shared camels. If you wish to ride solo, you must purchase two tickets.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.