Classic Rattler Run – Departs Wednesday, Saturday & Sunday Gympie to Amamoor (Return)

In purchasing a ticket, I agree with the following terms and conditions:

Tickets are non-refundable nor transferrable.

Air conditioning is not available in the carriages. A limited number of toilets are available on-board a few of the Rattler Railway Company Limited carriages.

The Rattler Railway Company Limited does not have facilities to provide for or accommodate highchairs or prams and there are no bottle warming facilities.

Prams and wheelchairs will not fit through the doorways of all carriages and some exhibits are accessible only by stairs.

Smoking is not permitted on the train, platforms or under any roofed areas. Standing and walking on the tracks is not permitted.

You are not permitted to bring any alcoholic beverages onto the train except if purchased from the Rattler Railway station on the day.

The Rattler Railway Company Limited practices the Responsible Serving of Alcoholic Beverages. Accordingly, service and/or travel on the train, either at the commencement of or during the forward or return journey, may be refused to any person who shows signs of excessive intoxication.

Rattler Railway Company Limited reserves the right to refuse travel to anyone deemed a risk to themselves and or other passengers for whatever reason.

The Rattler Railway Company Limited will not be held responsible for passenger items or valuables stored on site.

Whilst every attempt is made to honour all bookings, the Rattler Railway Company Limited reserves the right to alter events, timetables or locomotives without prior notice. The Rattler Railway Company Limited does not accept responsibility for other traveller’s arrangements or costs associated as a result of any cancellation of services or timetable alterations.

Should the Rattler Railway Company Limited be unable to run a specific train/event the Rattler Railway Company Limited reserves the right to substitute another train from the Mary Valley Rattler fleet, either steam, diesel or electric. However, if this is not possible, a full refund will be given. In this instance, the Rattler Railway Company Limited will notify you of the cancellation by email or phone.

In the event a potential safety issue is identified by a qualified Rail Safety Worker, the Rattler Railway Company Limited reserves the right to immediately cease the movement of the train and arrange for passengers to be removed to a safe location.

Our heritage fleet complies with all relevant safety standards although the heritage nature of the experience means that the carriages include heritage features such as windows, steps etc. Guests must ensure they listen to the directions and read the safety notice in relation to safe travel.

From time to time the Rattler Railway Company Limited or other parties authorised by the Rattler Railway Company Limited carries out photography and/or video recording on its premises, which may feature visitors. By booking passage, you agree that the Rattler Railway Company Limited or any authorised party may use such images in perpetuity in any promotional, advertising or publicity material, in any format whatsoever. You further agree that copyright in these materials rests with the Rattler Railway Company Limited or such authorised party (as the case may be).

Passengers travelling with Pets must adhere to special terms and conditions: You will be travelling in our Guards Van which has no access to on board facilities: toilets, beverage cart, onboard volunteer attendant. Your pet must be on lead at all times. Your pet must be currently registered. You must be in control of your pet/s at all times and exercise safe management around other guests. Please bring plastic bags to manage your pet.There is a maximum of two pets travelling in each compartment from one family/social group.

You acknowledge that in consideration of and as a condition of the acceptance by the Rattler Railway Company Limited of your entry into the train station or upon any part of a train including locomotives and passenger carriages (“the Activity”) You hereby waive (and on behalf of your successors, assigns, executors and administrators) all claims for liability against the Rattler Railway Company Limited and its servants or agents in any capacity, whether employed or volunteer (“the Releasees”), and release the Rattler Railway Company Limited and its servants or agents from all liability.

If You purchase the ticket on behalf of a child then you certify that you have the legal responsibility for this child participant and do consent and agree, not only to his/her release of the Rattler Railway Company Limited and the Releasees but also agree to release and indemnify the Releasees from all liability’s incident to the child participant’s involvement in the Activity. You will ensure that the child participant understands and obeys all safety directions.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.