Camel Trail Ride (Approx.40 Minutes)

Please note: Two passengers ride each camel in double saddles

15 riders total per booking time, with a maximum of 8 adults

No refunds for late arrivals

The maximum load for a camel is two (2) Participants, and/or a total weight of 100kg, or at the discretion of the staff.

Unfortunately, for the safety and well-being of camels and Participants, we cannot accept Participants who weigh 100kg or more.

Participants must wear appropriate clothing, gear and footwear in line with safety standards at all times. All guests booked on a Camel Ride or Sunrise Camel Ride are required to wear closed-in shoes. We recommend that Participants wear long pants and dress for cool weather during winter months.

Participants are strongly advised for their own safety to wear a riding helmet whilst in the vicinity of camels. We will have riding helmets available.

Participants must always wear a safety helmet when riding and must ensure it is fitted correctly.

Participants with medical conditions and disabilities will be accommodated to the best of our ability. However, in the interest of Participant safety all Participants are required to be able to mount the camel unaided.

Participants must immediately notify a Cameleer or other staff member if they have a safety concern or if they suspect that their helmet or other gear is not fitted correctly.

Due to Farm Biosecurity regulations, strictly no pets allowed (Except Certified service animals specifically trained to aid a person with a disability).

Tours may be delayed, postponed or cancelled if adverse weather is being experienced. In wet weather (*This includes conditions where it is not raining, but the surface is wet, puddled and/or muddy from previous rainfall.) Camel Rides are NOT able to be undertaken for the safety of our guests and our camels.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.