RoofClimb Day

You must arrive at the South Gate of Adelaide Oval and register at the RoofClimb Centre at least 15 minutes prior to the departure time. If you arrive after the registration time, we reserves the right to refuse to allow you to climb, and you will not be entitled to a refund.

Each participant must hold a valid ticket. Entry may be refused if the ticket is damaged or defaced in any way or not purchased from us or one of our authorised distributors. Should a dispute arise over the validity of a ticket, we reserves the right to refuse participation in RoofClimb unless you are able to show proof of your identity.

Children between the ages of 8 and 15 inclusive must be accompanied by a paying adult on RoofClimb, provided that each adult is accompanied by no more than three children.

We will perform a breath test on you and may observe you to ensure they are not under the influence of alcohol or drugs (legal or illegal). You will be refused participation in RoofClimb, without refund, if your blood alcohol concentration is 0.05% or greater, if you refuse to be breath tested or if we reasonably considers that you may be under the influence of drugs.

Smoking is not permitted during RoofClimb or within the RoofClimb Centre or Adelaide Oval precinct. Smoking is permitted at certain designated areas outside the Adelaide Oval precinct, as indicated by signage.

You will be required to complete a RoofClimb Declaration & Disclaimer Form prior to being allowed to participate in the RoofClimb. If you are under 18, a RoofClimb Declaration & Disclaimer Form must be signed on your behalf by a parent or legal guardian. We may refuse to allow you to participate in RoofClimb on the basis of a completed RoofClimb Declaration & Disclaimer Form and/or may require evidence prior to the RoofClimb that you have been cleared by a suitably qualified medical practitioner as fit to participate in RoofClimb (Medical Clearance).

We will supply you with equipment for use during RoofClimb. Use of this equipment is mandatory.

You may take your own sun or prescription glasses on RoofClimb, at your own risk, provided that these glasses are securely attached using a glasses lanyard supplied by us. At our sole discretion, essential medications (e.g. asthma inhalers) may be taken on RoofClimb for you by our Personnel, however, neither us nor our Personnel will be responsible for the medication or the administering thereof. You must not take part in RoofClimb if you reasonably expect that you will, or are likely to, require medication or the administration of medicines or medical assistance at any point during RoofClimb.

You are not permitted to take any items on RoofClimb (including without limitation items such as cameras, mobile phones, handbags, or any personal items), and must remove any loose items ordinarily worn on the body (including rings, earrings and other jewellery). You will be provided with a locker for storage of any non-valuable personal belongings. You are advised not to bring items of value with you for storage in a locker, and we are not responsible for any damage, loss or theft of your personal property whilst at Adelaide Oval, including from a locker provided to you for the duration of the RoofClimb. To ensure that unauthorised items are not carried on RoofClimb, you will be required to submit to a metal detector test.

You acknowledge that RoofClimb is a recreational activity that involves an element of risk, and we therefore cannot guarantee your health and safety. These risks include the risk of physical injury or death, the inducement or exacerbation of medical conditions and mental harm or distress. You acknowledge that your health, ability and conduct will affect such risks.

You waive, release and discharge us and our Personnel from all liability for all claims or causes of action you may have (including for negligence) arising from any injury, loss or damage of any kind suffered by you including personal injury, illness or death and/or loss or damage to any property (to the extent permitted by law) arising out of or in any way in connected with your participation in RoofClimb.

You indemnify and will keep indemnified us and our Personnel against all costs, losses or damages arising out of or in any way in connected with your participation in RoofClimb, or a breach by you of these T&Cs.

Please wear comfortable, weather appropriate clothing on the day of your climb — i.e. t-shirt and shorts for summer, and long sleeves and pants for winter.You will be provided with a special RoofClimb suit to put on over your clothes. There are a limited number of change rooms located in the RoofClimb Centre if you need to change clothes. In order to participate – you are required to have enclosed shoes. We recommend that you wear comfortable, rubber soled shoes with sufficient grip, so your running, hiking or sport shoes will be perfect. Leather soled shoes are not ideal as they can be slippery on the grated walkway.

RoofClimb is not accessible by wheelchair or walking aids, given that the climb requires participants to climb ladders, steps and walk the pathways unassisted.

You can bring necessary inhalers or diabetic medication. Just give them to your RoofClimb Leader prior to the climb commencing. Please speak to the check-in staff on arrival.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.