Central Coast Tree Ropes Course

Secure, enclosed shoes are mandatory. Dress appropriately for the weather and physical activity; avoid attire that may be uncomfortable with a harness. Long hair should be tied back. Gloves are provided, but you can bring or purchase your own.

Any loose jewellery or watches must be removed prior to starting your experience. This is a safety precaution to avoid anything being caught in the Treetops system.

Activities proceed in rain; it adds to the challenge. Bring wet weather gear and a change of clothes. Activities may be suspended during thunderstorms or strong winds.

Complimentary lockers are available for small items at selected parks; large bags are not recommended.

Do staff climb with you? No. Treetops staff are there to get you ready, provide training and meet you after the climb to grab your gear. However, staff will be around the park to help you should you encounter any issues while on the course. Our expert staff can get up and help, just yell out!

For the Junior Yellow and Orange courses, the additional person can only be another Junior. There is no adult access on these courses, due to lower course height.

Due to the nature of our activities, all guests are advised to seek medical advice if in doubt of their capabilities to participate, especially in the case of pre-existing medical condition. Please note, pregnant women are unable to participate.

Our tree ropes courses can be physically challenging, and we recommend participation by individuals with an average to moderate level of fitness. All other activities are more suitable for individuals with an average fitness levels, who are able to walk up and down a flight of stairs unassisted.

For your safety, you have the opportunity to disclose any pre-existing medical condition on your e-waiver form, to assist our team in ensuring you are still safe to participate.

To help keep all our participants safe, it is important that we have adult supervision for younger climbers. A paid ticket is required for adults who participate together with these younger climbers.

For safety, younger participants require adult supervision. Some age groups need a participating adult (1 adult per 4 children) and the adult is required to purchase a ticket. If participation is not required, an adult must stay onsite and actively watch from the ground.

NO Show will not be refunded.

[Placing an order means that you have known and agreed to the following terms, please read carefully]

Guests can confirm that all participants are under 120kg.

Your booking has a minimum of 1 Grown-up to supervise up to 4 children.

As an agent, you are responsible for rescheduling and cancelling all bookings. You are aware that you cannot cancel within 9 days of the booking date.

Once the product has been successfully booked, a confirmation voucher will be issued. The voucher contains important booking details and participation notes. Please read it carefully. If we do not receive any feedback from you, it will be deemed that you have read, understood and accepted all information stated on the voucher.

As an intermediary booking agent, we are responsible for arranging travel product reservations on behalf of customers.

We recommend that customers purchase travel insurance. Travel product suppliers, including attractions, hotels and transportation providers, are directly responsible for the quality, service and safety of the products they provide. We are not liable for safety issues arising from products operated by third-party suppliers.

In the event of an unexpected incident where no travel insurance coverage applies, we will provide reasonable assistance where possible; however, any related costs or losses will be borne by the customer.

If the booking is cancelled due to reasons attributable to the travel product supplier, we will refund the amount paid for the affected booking. No additional compensation will be provided.

No-show: Ticket holders who fail to attend without prior cancellation or notification will not be eligible for a refund.

We will make reasonable efforts to assist customers in communicating and negotiating solutions with travel product suppliers.

When visiting attractions or participating in activities, please strictly follow all instructions provided by the venue and staff. Please ensure that you fully understand the associated risks, including any venue notices or safety waivers that may be required. Customers must cooperate with all safety requirements and must not engage in any dangerous behaviour during the activity.