Canberra Stargazing

There is a minimum participants requirment. If we don't reach the minimum of participants, we will let you know on the day at 1 pm.

WEATHER UPDATES

If the skies are too cloudy, we'll email you at 1 pm with two options:

A credit valid for 3 years (transferable) redeemable in in Canberra, Blue Mountains and Jervis Bay transferable to other people as a Gift Card.

A refund (minus 6% non-refundable service fees)

Important: please check your spam or junk folder after 1 pm, especially if you didn't book directly via our website (the email may come from a third-party website).

If you don't receive an email by 1 pm, it means the outdoor tour is going ahead as planned.

Please note that alcohol consumption is not allowed during our tours and that the National Park is not dog-friendly.

What to bring? We recommend wearing a warm jacket. Beanies, gloves, scarves are strongly recommended in Winter. Make sure your phone has battery so you can use the flashlight to walk at night, or feel free to bring a torch.

Children under 16 must be accompanied by a paying adult participant.

Parents are welcome to bring children under 3 years old for free. We understand that little ones can be impatient—after all, we've all been kids! That said, we kindly ask parents to help us keep the atmosphere calm and peaceful so all guests can fully enjoy the tour. Our spacious spot ensures there's plenty of room for everyone to relax and have a soothing experience under the stars.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.