Whale Watching Cruise in Shellharbour

If you do not see whales, you have a rebook chance within 5 days, subject to availability and weather conditions. This rebook chance is complimentary and non-refundable if you cannot attend.

This tour has a minimum number to opreate. If the minimum number of participants is not reached, the tour may be cancelled or the dates may be changed.

Cruise times and duration may change due to tide issues. Routes may vary at the discretion of our skippers due to wind & sea conditions.

Pregnancy policy: Not recommended for passengers over 24 weeks.

Any personal expenses incurred by clients as a result of any delay or alterations of any tour due to reasons listed above are the responsibility of the client.

Jervis Bay Wild will not accept any responsibility for any injury or loss of any type arising in any manner as a result of negligence or otherwise, for any product or operator not operated by Jervis Bay Wild.

Jervis Bay Wild strongly recommends that all travelers arrange adequate travel insurance to protect against sickness/accident, loss of luggage and any costs incurred, including cancellation charges.

Jervis Bay Wild offers experiences, provided by third party operators but takes no responsibility for loss, damage or injury arising in any manner as the result of negligence from a third party operator.

By way of government and company regulations, smoking is prohibited on our Vessels.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.