Sydney Sunrise/Sunset Kayak Tour

Cancellations: Tours will be cancelled in the event of extreme winds or thunderstorms.

Rain Policy: We operate in light rain – the harbour is beautiful in all weather.

Guest Notification: If we need to cancel due to unsafe conditions, our customer service team will notify you by email and/or text at least one hour before your tour. Please check both your inbox (and spam folder) and your phone before heading out.

We provide everything you need for a safe and enjoyable paddle, and our tours are designed to welcome beginners as well as seasoned adventurers.

What’s Provided: Stable single and double kayaks, paddles, life jackets, and seasonal extras like gloves.

What to Bring: Sunscreen, hat, sunglasses, water bottle, and a change of clothes. A waterproof phone pouch is recommended if you’d like to bring your phone or camera.

Getting Wet: Expect a few splashes from paddling. On windier days you may get wetter – occasionally a small wave can lap into the kayak.

Storage: Whilst on tour we lock our shop so bags and valuables are stored securely onshore while you’re on the water.

Ages: All under 18s must be accompanied by an adult and the minimum age of any participant is 12 or above.

Fitness level: A basic level of fitness helps, but no prior kayaking experience is required. We take regular breaks and can offer a tow if you need a rest.

Swimming: No minimum swim competency required. Life jackets are mandatory and our kayaks are very stable.

Accessibility: Our team can assist with launch and exit and can adapt on the day. If you have specific needs, contact us before your tour so we can prepare.

Size/weight guidance: Footrests are adjusted for comfort and posture. If you’re unsure about fit, reach out before booking.

Photos: Free Digital Photos/Videos: Your guide will capture plenty of shots during the tour, including the iconic Opera House and Harbour Bridge backdrop.

Quality & Quantity: Expect a mix of candid action shots and group photos. Images are provided in high resolution for easy sharing.

Delivery: All footage is sent to you digitally after the tour at no extra cost.

Bring Your Own Camera: You’re welcome to bring your phone or camera but customer’s use them at their own risk. If you have a waterproof case that would be beneficial. We recommend leaving the photography to us so you can relax and enjoy the paddle.

Parking & Transport: Limited street parking is available nearby. Public transport and rideshare are recommended where possible.

Facilities: Basic amenities, including restrooms, are available close to the meeting point.

To keep things safe and enjoyable for everyone, we ask all guests to follow these simple rules.

Waivers: All guests must sign a waiver before paddling. Guests under 18 need a parent or guardian to sign on their behalf.

Late Arrivals: If you arrive late, we can’t guarantee that the tour won’t have already departed. Missed tours due to late-arrival are non-refundable.

Alcohol & Substances: We reserve the right to deny any customer we suspect is abusing substances and/or visibly intoxicated.

Respect for Others: We welcome everyone. Please treat guides, fellow guests, and the harbour with respect.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.