Journey of Pursuing Aurora-Tasmania 5-day essence tour

Due to weather and government epidemic prevention and control reasons, our company has the right to cancel or change the itinerary before or after departure, as well as the right to shorten or extend the itinerary, and reserves the final decision and interpretation right. Any consequences caused by personal behavior shall be the personal responsibility of the tourist.

The safety of group travel is directly the responsibility of various transportation companies, hotels, tourist attractions, etc., and is not related to our company. I suggest that all tourists purchase travel insurance. If any accidents occur during the journey, resulting in losses or injuries, our company is not responsible.

If additional expenses are incurred due to personal reasons, strikes, weather, political factors, war, disasters, or other uncontrollable human factors, our company shall not be held responsible. If the departure is forced to be cancelled due to the government announcement of the epidemic, the paid fees will be automatically retained for the next departure date or travel credit valid for one year, except for the flight ticket

If a group member is unable to attend due to any accident, the cancellation method is as follows: 1. 50% of the group fee will be deducted 30 days before departure. 2. If the itinerary is cancelled within 30 days, the paid fee will not be refunded. 3. All flight tickets cannot be refunded or changed. 4. For those who are late or have not arrived, all fees will not be refunded.

During the itinerary, all self funded scenic spot tickets are purchased by our agency. All prices or tourist attraction tickets are subject to the same day's price without prior notice. Tourist attraction tickets must be purchased uniformly by tour guides. If tourists purchase them themselves, our company does not provide any transportation services. Optional is a self funded project and is not mandatory to participate. The cost is self funded.

All accommodation rooms are non-smoking rooms, and smokers in rooms (including bathrooms) may be fined.

It is recommended to bring sunglasses, a sun hat, sunscreen and rain gear, thick winter clothing, walking shoes, and a camera.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

If your booking includes hotel accommodation, please note that check-in time at Australian hotels is generally 13:00-15:00. Specific check-in times vary by hotel, so please confirm your check-in time in advance. Early check-in is not recommended. If you need to check in early due to special circumstances, please note that early check-in fees may apply and must be negotiated and paid directly with the hotel.

We are not responsible for the loss, theft, or damage of personal belongings during the tour. We reserve the right to modify or cancel the tour if conditions do not permit. An alternative will be provided if possible. It is the traveler's responsibility to ensure we have accurate information: airline and airport dates and times; correct travel dates with the correct codes; the traveler's age, etc. Please notify us immediately of any changes.

We are not responsible for any loss or damage to baggage, valuables, or personal belongings carried during the tour. We are not liable for any illness, injury, or death resulting from the deterioration of any traveler's health condition. By booking this tour, the traveler agrees to the policies outlined herein and accepts that all activities involve some risk, and the traveler will not hold our company, its employees, or subcontractors liable for any injury or loss suffered by the traveler or to the traveler's property. For your safety, when participating in indoor or outdoor activities with inherent risks (such as swimming, rafting, diving, skiing, ice skating, snow play, skydiving, etc.), please ensure you fully understand the weather conditions, your personal physical condition, and relevant announcements and advice from professional organizations before proceeding.

Visitors should pay attention to their physical condition. Those with heart disease, high blood pressure, colds, fever, or who are intoxicated should exercise caution when participating in activities or follow medical advice. If you feel unwell, please stop the activity immediately and seek assistance from on-site staff.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.

The wildlife sightseeing listed in the itinerary refers to wild animals. They move freely and are not under human control; seeing them is not guaranteed on every trip. No refunds or cancellations will be arranged for those who do not see wildlife.

No refunds will be issued for missed trips due to the visitor's own subjective reasons.

The tour duration is only an approximation. If the tour ends early, it may be due to weather conditions requiring an earlier conclusion.

Due to weather, traffic, and other reasons, we reserve the right to change the itinerary. The order of the itinerary may be adjusted; please refer to the actual itinerary.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

Multi-day tours are all group tours for individual travelers. Driver and guide arrangements will be made according to the itinerary and travel conditions, and may change daily. Final departure and driver/guide information will be provided by the tour operator.

For products with airport transfers: Airport transfers are arranged uniformly and will not be based on different flight times. Thank you for your understanding.

Terms and conditions are subject to change without notice. By completing your booking, you agree to all the above terms and conditions.