Outback and Chillagoe Caves Tour

Up to 19 passengers per vehicle.

Department of Transport Regulations state seat belts are compulsory for all passengers and infants and must be worn always.

Billy Tea Safaris will provide Baby Seats or Booster Seat please advise upon booking, all children up to the age of 7 years.

Time of tour start and end:

Southside accommodation: pick up 6.40am, return 6.30pm – 7pm

Cairns City accommodation: pick up between 6.45am – 7am, return 6.30pm – 7pm

Northern Beaches accommodation: International Coaches will pick you up approximately 6.45am and transfer you to Canopys Edge Bus Stop in Smithfield where you will be picked up by your Billy Tea guide. This is included in your ticket. You will be returned to Canopys Edge Bus Stop in Smithfield approximately 6.30pm where you will be picked up by International Coaches for your return back to the Northern Beaches.

Please ensure you are on time for your hotel pickup! If you are not on time, you may miss your pickup which will incur a 100% cancellation fee. Please note all times are approximate.

What to bring: Hat, sunscreen, camera with extra batteries, water bottle, extra cash for cold drinks, souvenirs or an ice-cream.

What to wear: wear comfortable clothes and flat closed in shoes, no thongs (flip flops) and no high heels! If you do not have closed in shoes you may not be allowed in the Caves due to safety reasons and the decision of National Parks. In winter you will need to take a light coat.

re: children

Prams and strollers are not permitted into the caves, so the children will need to be able to walk or you will need to carry them. The cave tour will take at least an hour and there are stairs and uneven ground.

re: wheelchair / walking disability

due to the narrow passages, steps and elevated platforms of the Chillagoe Caves, this tour is not suitable for wheelchair or walking disabilities.

Please note that itineraries are subject to change, and modification, and some destinations may not be reached at the discretion of the Billy Tea Safaris guide on the day due to weather conditions, road conditions, possible road closures, and the safety of all passengers.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

If your booking includes hotel accommodation, please note that check-in time at Australian hotels is generally 13:00-15:00. Specific check-in times vary by hotel, so please confirm your check-in time in advance. Early check-in is not recommended. If you need to check in early due to special circumstances, please note that early check-in fees may apply and must be negotiated and paid directly with the hotel.

We are not responsible for the loss, theft, or damage of personal belongings during the tour. We reserve the right to modify or cancel the tour if conditions do not permit. An alternative will be provided if possible. It is the traveler's responsibility to ensure we have accurate information: airline and airport dates and times; correct travel dates with the correct codes; the traveler's age, etc. Please notify us immediately of any changes.

We are not responsible for any loss or damage to baggage, valuables, or personal belongings carried during the tour. We are not liable for any illness, injury, or death resulting from the deterioration of any traveler's health condition. By booking this tour, the traveler agrees to the policies outlined herein and accepts that all activities involve some risk, and the traveler will not hold our company, its employees, or subcontractors liable for any injury or loss suffered by the traveler or to the traveler's property. For your safety, when participating in indoor or outdoor activities with inherent risks (such as swimming, rafting, diving, skiing, ice skating, snow play, skydiving, etc.), please ensure you fully understand the weather conditions, your personal physical condition, and relevant announcements and advice from professional organizations before proceeding.

Visitors should pay attention to their physical condition. Those with heart disease, high blood pressure, colds, fever, or who are intoxicated should exercise caution when participating in activities or follow medical advice. If you feel unwell, please stop the activity immediately and seek assistance from on-site staff.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.

The wildlife sightseeing listed in the itinerary refers to wild animals. They move freely and are not under human control; seeing them is not guaranteed on every trip. No refunds or cancellations will be arranged for those who do not see wildlife.

No refunds will be issued for missed trips due to the visitor's own subjective reasons.

The tour duration is only an approximation. If the tour ends early, it may be due to weather conditions requiring an earlier conclusion.

Due to weather, traffic, and other reasons, we reserve the right to change the itinerary. The order of the itinerary may be adjusted; please refer to the actual itinerary.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

Multi-day tours are all group tours for individual travelers. Driver and guide arrangements will be made according to the itinerary and travel conditions, and may change daily. Final departure and driver/guide information will be provided by the tour operator.

For products with airport transfers: Airport transfers are arranged uniformly and will not be based on different flight times. Thank you for your understanding.

Terms and conditions are subject to change without notice. By completing your booking, you agree to all the above terms and conditions.