Cairns Great Barrier Reef AquaQuest Snorkel Day Trip

What to Bring: Hat, sunglasses and sunscreen. Swimsuit and towel. Reusable water bottle.

As long as you’re comfortable in the water, you should be able to snorkel or even do an intro dive. Before you enter the water you will fill out a form that includes information on your level of competence in the water and any medical conditions. Depending on your response, we may require that you use a flotation device while snorkelling. Our friendly instructors will talk you through using all the equipment.

All our vessels are catamarans, which offer greater stability and a smoother ride than monohull vessels.If you are prone to motion sickness, we recommend buying natural ginger tablets, available at all local chemists. We also have some available for sale on board.

Box jellyfish live in the warmer coastal areas sheltered by the Great Barrier Reef, and are most numerous between November and May. We provide protective lycra suits during these months to protect all snorkellers and divers.

Your crew will do their utmost to ensure your safety during all of the day’s activities, however, all swimming and snorkelling is undertaken at your own risk.

If you have a medical condition please advise the crew or lifeguard.

Do not consume alcohol and eat only in moderation before snorkelling or diving.

Always snorkel with a partner. Ask a travel companion to be your “snorkelling buddy”.

Please always listen carefully to instructions and follow the advice from the lifeguard.

If you are older age, or suffer from heart disease, asthma, lung complaints, epilepsy, diabetes, any allergies or any other medical condition which can be made worse by physical exertion, you should take special caution and inform our lifeguards of your situation and snorkel in an area that allows closer supervision. Flotation devices are recommended and should be worn by older age persons and those with medical conditions or poor swimming ability.

No refund or compensation will be given for any unused equipment or activities or guides in the event you are unable to complete the entire tour.

On very rare occasions, services can be subject to the effect of weather or unforeseen circumstances. Should a cruise not operate for any reason passengers will be offered an alternative day or a refund authorized. . On very rare occasions cruise services can be subject to the effect of weather. Should a cruise not operate for any reason, you will be offered an alternative day or a refund authorized. Please note we will not make any related extra compensation for this reason.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

If your booking includes hotel accommodation, please note that check-in time at Australian hotels is generally 13:00-15:00. Specific check-in times vary by hotel, so please confirm your check-in time in advance. Early check-in is not recommended. If you need to check in early due to special circumstances, please note that early check-in fees may apply and must be negotiated and paid directly with the hotel.

We are not responsible for the loss, theft, or damage of personal belongings during the tour. We reserve the right to modify or cancel the tour if conditions do not permit. An alternative will be provided if possible. It is the traveler's responsibility to ensure we have accurate information: airline and airport dates and times; correct travel dates with the correct codes; the traveler's age, etc. Please notify us immediately of any changes.

We are not responsible for any loss or damage to baggage, valuables, or personal belongings carried during the tour. We are not liable for any illness, injury, or death resulting from the deterioration of any traveler's health condition. By booking this tour, the traveler agrees to the policies outlined herein and accepts that all activities involve some risk, and the traveler will not hold our company, its employees, or subcontractors liable for any injury or loss suffered by the traveler or to the traveler's property. For your safety, when participating in indoor or outdoor activities with inherent risks (such as swimming, rafting, diving, skiing, ice skating, snow play, skydiving, etc.), please ensure you fully understand the weather conditions, your personal physical condition, and relevant announcements and advice from professional organizations before proceeding.

Visitors should pay attention to their physical condition. Those with heart disease, high blood pressure, colds, fever, or who are intoxicated should exercise caution when participating in activities or follow medical advice. If you feel unwell, please stop the activity immediately and seek assistance from on-site staff.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.

The wildlife sightseeing listed in the itinerary refers to wild animals. They move freely and are not under human control; seeing them is not guaranteed on every trip. No refunds or cancellations will be arranged for those who do not see wildlife.

No refunds will be issued for missed trips due to the visitor's own subjective reasons.

The tour duration is only an approximation. If the tour ends early, it may be due to weather conditions requiring an earlier conclusion.

Due to weather, traffic, and other reasons, we reserve the right to change the itinerary. The order of the itinerary may be adjusted; please refer to the actual itinerary.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

Multi-day tours are all group tours for individual travelers. Driver and guide arrangements will be made according to the itinerary and travel conditions, and may change daily. Final departure and driver/guide information will be provided by the tour operator.

For products with airport transfers: Airport transfers are arranged uniformly and will not be based on different flight times. Thank you for your understanding.

Terms and conditions are subject to change without notice. By completing your booking, you agree to all the above terms and conditions.