Maleny Botanic Garden & Bird World Entry(Admission)

We ask all guests to follow Queensland Healths directions and wear a face mask when inside any of our buildings.

We recommend that you wear comfortable walking shoes, bring a hat, sunscreen, insect repellent, and rain coat or umbrella in case the weather changes during your visit.

As our birds can have sharp claws, we recommend adequate clothing to avoid scratches on your shoulders.

We recommend enclosed shoes for your safety, this is an outdoor environment which can become muddy in rainy weather.

Our birds are very inquisitive and attracted to shiny and expensive objects, so we recommend removing all jewellery and other shiny or expensive objects.

We remind guests that although this is an interactive experience, please respect the birds personal space as you would any other animal. Please wait for the staff to assist you with holding our birds or allow the birds to come to you freely, keep your hands to yourselves.

Birds diets are very unique and complicated for our bird safety we can not allow any kind of food into the aviary as their diets are carefully monitored.

For the safety of the birds and guests there must be a trained bird handler in the Aviary at all times with any member of the public. To exhibit restricted birds our license requires a bird handler with the birds at all times.

Disability accessible toilets and parking are available.

Drones are not allowed to be used anywhere on the property.

No filming or photography in the Gardens for commercial purposes to be carried out in the Gardens without prior consent.

While visiting the Gardens you may be filmed or photographed for marketing purposes. If you wish for this not to occur, please notify a staff member.

There will be no refunds due to adverse weather conditions or any areas of the Gardens being closed for maintenance, special events or for any other reason.

It is an express condition of your entry and your participation in the activities conducted by Maleny Botanic Gardens that you do hereby, for yourself, your heirs, executors, assigns and next-of-kin and each of them release, waive and discharge Maleny Botanic Gardens, its officers, owner, agents and employees of and from all liability, claims or demands for all injuries, losses, damages of any kind or nature to your person or property or to that of any minor under your supervision, whilst on the property of Maleny Botanic Gardens.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

Once the product has been successfully booked, a confirmation voucher will be issued. The voucher contains important booking details and participation notes. Please read it carefully. If we do not receive any feedback from you, it will be deemed that you have read, understood and accepted all information stated on the voucher.

As an intermediary booking agent, we are responsible for arranging travel product reservations on behalf of customers.

We recommend that customers purchase travel insurance. Travel product suppliers, including attractions, hotels and transportation providers, are directly responsible for the quality, service and safety of the products they provide. We are not liable for safety issues arising from products operated by third-party suppliers.

In the event of an unexpected incident where no travel insurance coverage applies, we will provide reasonable assistance where possible; however, any related costs or losses will be borne by the customer.

If the booking is cancelled due to reasons attributable to the travel product supplier, we will refund the amount paid for the affected booking. No additional compensation will be provided.

No-show: Ticket holders who fail to attend without prior cancellation or notification will not be eligible for a refund.

We will make reasonable efforts to assist customers in communicating and negotiating solutions with travel product suppliers.

When visiting attractions or participating in activities, please strictly follow all instructions provided by the venue and staff. Please ensure that you fully understand the associated risks, including any venue notices or safety waivers that may be required. Customers must cooperate with all safety requirements and must not engage in any dangerous behaviour during the activity.