White Ridge Farm Entry Tickets

Opening Hours: Tuesday to Sunday: 9:00 am – 3:00 pm. Open 7 days during QLD school holidays. Closed on all QLD Public Holidays.

We have a kiosk onsite that has gluten free options. We also allow you to bring your own food and are welcome to the seating area.

There is ample space on the farm to find a quiet area away from people and animals. There is also a choice of undercover areas providing ample shade.

We have accessible car parking, amenities, the ticket counter, and eating areas. All pathways around the farm are accessible along with the interactive animal area. The part of the farm that is tricky for wheelchairs is the mini golf area.

There will be no ticket refunds or rain checks for inclement weather, animals resting, off-exhibit animals or animals sleeping.

Animal food is provided at the White Ridge Farm Ticket office for all animals. No other food is permitted to be fed to the animals.

Lost, stolen or destroyed tickets cannot be replaced.

Guests to the Farm must not, while on the premises operated by White Ridge Farm:

a) Use or bring a skateboard, rollerblades or similar apparatus, bicycle or tricycle, or sporting equipment that may be a danger to animals or persons;

b) Play games of sport, swim or bath in any lake, pond, stream or dam;

c) Light a fire, mark, deface or write on any to the Farm’s property;

d) Take or bring animals onto the property or bring an animal costume;

e) Bring or carry an inflated balloon or ball;

f) Fail to comply with a notice, sign or direction erected by White Ridge Farm;

g) Fail to comply with a verbal direction provided by White Ridge Farm staff;

h) Use any audio equipment or musical instrument at a volume likely to disturb any animal;

i) Behave in a manner that is likely to cause offence or disruption to other Farm Guests;

j) Touch or interfere with any animal or vegetation, remove or disturb rocks, stones, sand or similar substances;

k) Enter any non-public area or exhibit.

Once the product has been successfully booked, a confirmation voucher will be issued. The voucher contains important booking details and participation notes. Please read it carefully. If we do not receive any feedback from you, it will be deemed that you have read, understood and accepted all information stated on the voucher.

As an intermediary booking agent, we are responsible for arranging travel product reservations on behalf of customers.

We recommend that customers purchase travel insurance. Travel product suppliers, including attractions, hotels and transportation providers, are directly responsible for the quality, service and safety of the products they provide. We are not liable for safety issues arising from products operated by third-party suppliers.

In the event of an unexpected incident where no travel insurance coverage applies, we will provide reasonable assistance where possible; however, any related costs or losses will be borne by the customer.

If the booking is cancelled due to reasons attributable to the travel product supplier, we will refund the amount paid for the affected booking. No additional compensation will be provided.

No-show: Ticket holders who fail to attend without prior cancellation or notification will not be eligible for a refund.

We will make reasonable efforts to assist customers in communicating and negotiating solutions with travel product suppliers.

When visiting attractions or participating in activities, please strictly follow all instructions provided by the venue and staff. Please ensure that you fully understand the associated risks, including any venue notices or safety waivers that may be required. Customers must cooperate with all safety requirements and must not engage in any dangerous behaviour during the activity.