Broadwater Dolphin Kayaking & Snorkeling Tour

Tour Starts and finishes from Marine Parade and Parr Street Biggera Waters

On very rare occasions, tours may be cancelled (severe weather, road or park closures,insufficient numbers). Should this occur, you will be transferred to an alternative tour / date,or if this is not suitable, you will receive a full refund.

You will get comprehensive instructions on how to use the kayaks and snorkelling equipment. Most of our customers are first timers, so having no experience is no problem.

The kayaks we use are Aqua II’s, which are very stable and safe sit on top kayaks you can get. The Aqua II is designed with the beginner in mind, so falling out of these kayaks is very hard.

Everyone on our tour must be wearing a lifejacket. If you don’t know how to swim, please notify the tour guide and wear your life jacket at all times (even during snorkelling).

This tour is suitable for low fitness levels and ages. Kayak weight limit 110kgs per person.

We supply all the equipment.

Tour Subject to weather conditions.

All return times are approximate. The tours are suggested itineraries and can change due to weather and safety conditions on the day by tour guides. Refunds will not be given if itineraries are modified or changed. Our Company and any of their affiliates will not be responsible for any unforeseeable events which may affect or alter the contents of the tours described nor will they be responsible for any death, injuries, losses suffered while on tour, transferring passengers or optional activities as you acknowledge that some of the activities have some risk factors.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.