Port Stephens Irukandji Shark and Ray Encounters-Reef Shark Encounter & Feed packaged with Entry Pass (ages 12+)

What to bring: Hats, REEF-FRIENDLY sunscreen, cameras (underwater cameras are great!), clothes (t-shirts & shorts or skirts that can stay dry in the shallows, Only bring swimwear or spare underwear for those choosing the wetsuit option and for all encounters and snorkels. Your own prescription mask set- note though we do allow it you will need to allow extra time before your experience for us to clean/soak your snorkel in solution to ensure it is free from any nasties.

What NOT to bring: Swimwear or rashie/clothes to swim in without a wetsuit (staying dry clothing or wetsuit must be worn in lagoons, not swimwear alone), non-reef friendly sunscreen, your own wetsuits or water shoes- because they could introduce toxins to our lagoons and we limit the items going in, especially neoprene which can harbour marine life from the ocean and cannot be cleaned in a hurry.

Irukandji Terms & Conditions: See the Irukandji website: https://sharkencounters.com.au/terms-conditions/ for general T&C of entry

Once the product has been successfully booked, a confirmation voucher will be issued. The voucher contains important booking details and participation notes. Please read it carefully. If we do not receive any feedback from you, it will be deemed that you have read, understood and accepted all information stated on the voucher.

As an intermediary booking agent, we are responsible for arranging travel product reservations on behalf of customers.

We recommend that customers purchase travel insurance. Travel product suppliers, including attractions, hotels and transportation providers, are directly responsible for the quality, service and safety of the products they provide. We are not liable for safety issues arising from products operated by third-party suppliers.

In the event of an unexpected incident where no travel insurance coverage applies, we will provide reasonable assistance where possible; however, any related costs or losses will be borne by the customer.

If the booking is cancelled due to reasons attributable to the travel product supplier, we will refund the amount paid for the affected booking. No additional compensation will be provided.

No-show: Ticket holders who fail to attend without prior cancellation or notification will not be eligible for a refund.

We will make reasonable efforts to assist customers in communicating and negotiating solutions with travel product suppliers.

When visiting attractions or participating in activities, please strictly follow all instructions provided by the venue and staff. Please ensure that you fully understand the associated risks, including any venue notices or safety waivers that may be required. Customers must cooperate with all safety requirements and must not engage in any dangerous behaviour during the activity.