Reefsleep (departing Port of Airlie/Hamilton Island)

WHAT TO BRING:Small overnight bag, Toiletries, Change of clothes, Swimwear, Protective clothing, hat and sunscreen, Camera, Light jacket or sweater for cool or windy days, Cash/credit card optional activities (guided snorkelling safari and scuba diving).

To make packing easier, Cruise Whitsundays provides both swim towels and bath towels for your use.

To keep the Great Barrier Reef pristine, please dispose of your rubbish accordingly, using the bins on board and on the pontoon.

Seasickness medication is available for purchase on board the vessel.

The minimum age is 12 years old for dive activities.

Please note age and medical restrictions apply to diving activities. Age and medical restrictions apply to diving activities. A medical questionnaire must be completed. Please read the health and exemption form in detail and understand all the physical conditions that are not allowed to dive. Once the booking is successful, the tourists themselves must take the own responsibility with no any refund if you cannot participate in the activity due to any personal reasons.

Travel insurance is recommended for all bookings.

Divers cannot fly for 24 hours after diving and the company accepts no liability for medical conditions experienced as a result of flying after diving.

The dive master will provide training and guide, teach basic communication gestures and underwater precautions.

Do not dive alone or break away from the team. Follow the instructions of the coach.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.