Whale Watch Express

Whales are a totally wild marine mammal, so 100% sighting success isn’t guaranteed. Refunds aren’t available if whales are not located, but we offer a non-transferable free return voucher (stand-by basis). Terms & Conditions apply

The passenger acknowledges that during the cruise the vessel will be and will remain under the absolute control of the company and that the direction and control of the vessel and its crew is at all times the sole responsibility of the Master of the vessel.

AMA reserves the right to refuse entry of a passenger on the vessel. It is also at the Master’s sole discretion to require a passenger to disembark the vessel.

AMA reserve the right to cancel or abandon the cruise either prior to or during the cruise, if the Company or Master of the vessel considers that the cancellation is necessary for reasons of weather or in the interest of the safety and well-being of the vessel, its passengers and crew. The Company will not be held liable for any loss or expense incurred by the passengers caused by such substitution or cancellation.

AMA does not accept any liability in contract or in tort for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, or are not preventable by reasonable diligence on our part including but not limited to; war, civil disturbance, fire, flood, unusually severe weather, acts of God, acts of Government or of any authorities, or failure of machinery (including vessel engines) or equipment or industrial action.

Please note smoking is not permitted on any of our cruises.

Please be aware minimum passenger numbers can apply for cruises.

Passengers are carried at their own risk. Whilst all care is taken to ensure the safety of our passengers, AquaMarine Adventures. accepts no responsibility for any injury, damage or loss of property caused whilst aboard the vessel or during any cruise.

Once on board an AquaMarine Adventures vessel all persons are under the authority of the vessel’s Captain and Company Management, and are expected to conduct themselves in a socially acceptable manner. The law is clear about the “Responsible Service of Alcohol”, Aquamarine Adventures reserves the right to refuse boarding to people who are intoxicated, quarrelsome or disorderly. AquaMarine Adventures reserves the right to return to dock and disembark any disorderly passengers without refund.

Passengers must not bring any illegal substances onto the vessel.

These terms are an integral part of the contract between passengers and AquaMarine Adventures. When your booking/ticket is confirmed, it will be deemed at all times that you have read, understood and accepted the conditions hereof, and agreed to the terms herein contained.

The boat crew may refuse to allow you and your group onto the boat, if you or someone in your group are showing visible symptoms of cold/flu. In this case, your cruise booking will be cancelled without a refund.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.