Gold Coast Hot Air Balloon Flight (Departs every day | Includes photos and videos | Selected Hotel pick up)

Availability was accurate at the time of booking however, is subject to change due to circumstances out of our control. We strongly suggest reconfirming your booking with the tour operator within 24 hours of making your booking and prior to making other travel arrangements. Whatsapp Conatct: +61 439 083 933.

Hot air ballooning relies on suitable weather conditions in order to proceed safely. Additionally, flights may depend on mechanical performance or staffing availability. When conditions are deemed by Go Ballooning to be unsuitable or unsafe to proceed, then the flight will be cancelled. Similarly a flight may be postponed due to less than minimum numbers being achieved.

On very rare occasions a flight deemed by the pilot in command to be of poor quality. This may be a flight that is either shorter than normal or may experience poor visibility. The pilot may offer to re fly all passengers free of charge. Any free of charge re fly can only be taken by the passenger on the original flight. This is not transferable.

Where flights have been cancelled by Go Ballooning and original flight payment was paid in full direct to Go Ballooning, should customer be unable to re fly Go Ballooning offer a full refund of ticket price.

If your balloon flight is cancelled by us due to unsuitable weather conditions we let you know, then you are welcome to re-book anytime within a 12 month period. We confirm all our flights the night before around 7pm.

Being a weather dependant activity please be aware it can take several attempts to fly.

You will lose the full cost of your flight if you fail to show for your flight no matter what the reason. Strictly no refunds.

It is your responsibility to ensure you have received booking confirmation details of your flight; please notify the Go Ballooning Australia office immediately and prior to your flight date if you do not have this information. You are also required to follow the check-in procedure outlined in the confirmation email and the confirmation SMS the evening before your flight.

In the interests of safety, you undertake to follow the advice of the pilot and ground crew, comply with any local codes of conduct and act sensibly and prudently at all times. You also agree to indemnify Go Ballooning Australia, its owners, officers and employees for all losses and/or damage arising from any act or default on your part or the part of a member of your party. Under no circumstances at any time during supply of the Services should you or a member of your party be under the influence of drugs or alcohol, nor should you take medication that could affect or impair your judgment at this time.

Check with your medical practitioner if you have a pre-existing medical condition that may be affected by the physical nature of hot air ballooning. You agree to indemnify Go Ballooning, its owners, officers and employees against any incident related to your health occurring during or after supply of the Services.

Personal belongings taken on board are at your own risk.

Ballooning is an outdoor adventure activity, and Go Ballooning Australia cannot be held liable for damage to any clothing. Bring a jacket as it gets quite cool as the sun rises and please avoid white clothes.

Unfortunately, due to the active nature of balloon landings, it is not suitable for pregnant ladies.

Clothes suitable for walking or hiking is recommended with enclosed shoes. We suggest you also bring a jacket, hat and sunglasses as well as your camera.

Balloons are incredibly versatile, so on the morning of your flight you might find yourself flying anywhere between tree top height and up to 7.5 thousand feet.

If you have any mobility or climbing limitations please call us on 0439 083 933 and we can ensure you are booked into our balloon that has easy access DOORS! We are proud to own a balloon with easy access doors.

Passengers who have participated in day or night diving the day before a hot air balloon flight should consult a certified dive instructor to determine if it is safe to participate in a hot air balloon flight.

In the unfortunate event that a flight must be delayed, rescheduled or cancelled due to any factor above, Go Ballooning will hold payment and offer alternative dates. If your flight has been cancelled due to inclement weather conditions, please contact our office as soon as possible to rebook. Go Ballooning will not accept any liability for travel, accommodation, inconvenience or other costs incurred or lost through such cancellation. International, interstate and country visitors should factor the possibility of short notice cancellation.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.