Moreton Island Dolphin and Tangalooma Wrecks See Moreton Day Cruise (transfer optional)

If you have mobility or health problems that may impact your safety before, during or after the tour you must inform the operator when booking.

When booking with The Tour Collective Group, you are agreeing to abide by the Terms and Conditions of travel. For full terms and conditions, please visit https://tourco.com.au/terms-conditions/.

Is there parking available at Rivergate Marina? Yes, there is onsite parking for $10 per day, or free all day parking on the street. If you wish to park onsite, please pay when you arrive at the boom gate at Rivergate Marina.

We are able to accommodate prams on board, however due to safety and customers comfort, please do not block walkways or doorways. We usually prefer prams to be folded down.

We have kids snorkelling masks and fins available to use on the day during snorkelling.

As See Moreton offers a versatile buffet lunch menu, we do not cater to special dietary requests, however if you wish to bring your own lunch, or something to add to your lunch, please feel free to do so.

What do I need to bring? Hat, swimmers, towel, sunscreen, a dry change of clothes, cash or credit card for optional activities and onboard purchases. Please note, we do not supply towels on board.

Unfortunately we do not have lockers on board. For the enjoyment of everyone onboard, please be mindful where you leave your belongings.

In poor weather we are happy to move your booking without charge to the next most suitable day, subject to availability and with 24 hours notice. In the rare event we deem the weather too bad to travel and you are unable to reschedule, a full refund will be provided.

Majority of the customers we carry do not get seasick. However, this depends largely on the individual. Travelling on our fast, stable vessel ensures the smoothest possible ride arriving at the Tangalooma Shipwrecks in the shortest amount of time (approximately 75 minutes).

Yes it is suitable for all ages – including families with children and infants. Adult supervision is required at all times for children under 16 years of age and is not the responsibility of See Moreton crew. Floatation devices such as life jackets and noodles are available to use whilst in the water. Snorkelling equipment is also available in children’s sizes. Please note that children and infants are not allowed to be left unsupervised on the boat during snorkelling.

For safety reasons, we recommend that children under the age of 6 years do not join the snorkel tour at the Tangalooma Wrecks, however this is a recommendation only. A medical questionnaire must be completed and signed by all passengers and including parent/guardian for snorkelers under 16 years. Adult supervision is required at all times for children under 16 years of age.

We are committed to ensuring that people with disabilities can attend our range of cruises however as See Moreton is an adventure activity and the vessel we operate has limited facilities we are currently unable to accommodate wheelchairs at this time. If you are in a wheelchair and would like to experience all Moreton Island has to offer we recommend contacting the Tangalooma Resort.

Yes, we are happy to take pregnant women however if you have any concerns please speak to your doctor. Note: Moreton Island is in a remote wilderness location approximately 75mins travel to the mainland and we therefore highly recommend not attending if you are very late in your pregnancy.

If you are concerned about any medical conditions eg. pregnancy, epilepsy, asthma, etc. please speak to your doctor. Upon your doctors clearance, please book directly with us over the phone on 07 3153 1069 (int +61731531069) as we would like to make notes against your booking to assist in looking after you. Note: please do not book via our online portal.

Once you have participated in/redeemed this day trip, no refunds or reimbursements will be given for any meals or activities not attended.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.