Currumbin General Admission+Koala Connections Experience [Manual confirmation]

Max. 12 people per session.

Wheelchairs, wheelie walkers or other aids will be allowed inside the habitat. Prams will not be allowed and can be left at the briefing area to be collected upon exit from habitat.

Personal photography is encouraged.

Currumbin Wildlife Sanctuary may cancel the encounter at any time. Rescheduling of encounters may be available through Visitor Services 07 5534 0879.

Photography on personal devices is permitted, and we encourage guests to take and share selfies with their friends. No selfie sticks please.

If you have any allergies or anaphylaxis, please bring this to our attention before you participate in this experience.

This encounter operates in all weather conditions, including rain. In the event of unsafe weather, we may need to pause or cancel the encounter for the safety of guests, animals and staff.

To be eligible to participate you must fulfil all criteria set out in our animal encounter guidelines.

Notify us of any health issues you may have that could affect the health of our animals and keepers.

Your behaviour affects the behaviour of our animals – please be respectful and follow all directions from the keeper hosting your encounter at all times.

Please wash your hands upon entering and exiting your animal encounter.

If you wish to leave early, please inform the zookeeper, and the exit will be opened for you.

Please do not make loud noises or try to wake or attract the koala's attention.

Please only walk along the paths indicated by the keepers or photographers.

If the koala is on the ground, please remain still and do not move.

If necessary, keepers may ask all visitors to leave the enclosure quickly.

You may take your personal belongings with you or entrust them to family or friends for safekeeping.

Please note: if you have any enguiry or request for the refund, you need to come to see lnternatonal Guest service oficer or stop by at Visitor and Membership office on the day to sort out any issue.

Please refer to Currumbin Wildlife Sanctuary’s website for the latest opening times, shows, presentation times and terms & conditions. http://www.currumbinwildlifesanctuary.com.au.

From Monday 30 March, the 2:15 PM Wild Skies show will be adiusted due to construction works. Afternoon shows will stil feature a range of birds, but flight demonstrations may be limited. Vorning shows and weekend/public holiday shows will run in the usual free-flight format where possible. During this period, all shows will be referred to as the Wild Skies Bird Show to avoid confusion. These changes allow construction to continue while ensuring the safety and welfare of our animals.

It is recommended to get a Park Map and a list of show and presentation times to know the activities and performance time in the park after you enter.

The E-tickets can only be used once.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.