A Whitsunday Islands Sail, SUP & Snorkel Tour

Tours needs a minimum of 10 guests to operate.

Due to WPHS regulations passengers who are NON SWIMMERS will not be able to participate in snorkelling and in water activities while on a Wings charter. No refund will be given if you are unable to participate in water sports.

Please note this day tour does not go to Whitehaven Beach/ Hill Inlet. Transfer to marina NOT included- marina is a very short walk from main street Airlie Beach. BYOB- there is no option to make any purchases onboard. There is no bottle shop at Coral Sea Marina- you would need to purchase the day prior. No glass please

*Cruise Ship guests: Please note if you are travelling to the Whitsundays on a cruise ship, the timings of this charter do not always align with visiting cruise ship schedules- if your cruise ship tender leaves Port of Airlie Marina before 3:45pm. If your cruise ship tenders are late or do not make it to shore for any reason you forfeit your full tour and will need to claim the loss on travel insurance. To avoid disappointment, please check the details of your embark and disembark times with your cruise ship thoroughly.

On very rare occasions, tours may be cancelled (severe weather, road or park closures,insufficient numbers). Should this occur, you will be transferred to an alternative tour / date,or if this is not suitable, you will receive a full refund.

The Whitsundays and the north Queensland region has a wet season anywhere from November through to early April. These months can produce higher than normal tropical rainfall- charters can and do still operate in tropical wet weather. Predicted cyclones and severe weather warnings can and will cause cancellations for tours & charters at any time.

Dangerous jellyfish / marine creatures (including sharks and crocodiles) can inhabit the waters of the Whitsundays. We recommend you take out travel insurance. Clients should note that adventure travel also involves risk, whilst we make every effort to safeguard our guests, we cannot be responsible for any damage, personal injury or loss due to the actions of passengers out of our control. Passengers entering the water do so at their own risk.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.