Treetops Adventure Canberra – Tree Ropes Course & Zipline Express

Supervision Requirements: Children (8-16yrs): An adult is required to climb as a supervisor with this age group (1:4). A ticket is required for this adult.

Who can participate: Due to the nature of our activities, all guests are advised to seek medical advice if in doubt of their capabilities to participate, especially in the case of pre-exisiting medical condition. Please note, pregnant women are unable to participate. Our tree ropes courses can be physically challenging, and we recommend participation by individuals with average to moderate level of fitness.

Participants must wear fully enclosed, flat shoes (sporting shoes are recommended); no exposed skin from the ankle down (skin must be covered by shoes not socks).

Maximum weight 120kg.

Everyone must be covered by a waiver form. An adult needs to sign a waiver form for participants under 18 years.

We are an all-weather activity, with the rain just being an added challenge to your climb. Please make sure you bring wet weather gear if the day it set for possible rain, maybe a change of clothes for the trip home. It can get muddy here along the paths, so avoid wearing your favourite outfit. Treetops Adventure will only close during thunderstorms and strong winds. Please refer to our full bookings terms and conditions for more information. https://treetopsadventure.com.au/terms-and-conditions/

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.