Sundowner Sunset Cruise from Airlie Beach

What to Bring: Camera. A secure hat, sunglasses and sun safe clothing, such as a lightweight, long sleeve top. Light jacket/jumper for windy wet or cool days (warmer jacket for winter June-Aug). Cash or card to pay for drinks if desired.

On very rare occasions, tours may be cancelled (severe weather, road or park closures, insufficient numbers (8 people)). Should this occur, you will be transferred to an alternative tour / date,or if this is not suitable, you will receive a full refund.

As we are a fully licensed venue, we do not allow BYO.

We love cash, but we do take both. You can pay for your drinks on Sundowner, with either cash or card. Please note a small surcharge applies to all card transactions.

The only reason we would cancel a tour would be for the safety and comfort of our guests due to high winds or rough seas. We would make this decision in the afternoon on the day before travel. You will be notified as soon as possible to reschedule or receive a refund in the event of operator cancellations within 24 hours of travel.

Sundowner is a flat platform with no ropes or pulleys to trip over, so no need for flats if you’re a heels kind of girl.

Please note we do not have facilities on board for cooking or storing food in fridges. Chilled or hot food can be stored in thermal containers provided by the caterer.

We have one toilet on Sundowner. It is a marine toilet and a little more sensitive than your standard household toilet.

Sundowner is a non-smoking vessel, this includes vapes. Private charter bookings may request that smoking be allowed, in which case a specific smoking area will be allocated at the front of the vessel, away from the engines and fuel at the back of the boat.

Sundowner is moderately accessible, with assistance. There is no boarding ramp, the entryway is narrow, and a step up is required. There is room on board for a limited number of prams or wheelchairs. The bathroom is not an accessible bathroom. If you do have access requirements, please let us know prior to booking, so we can work out how to look after you best.

We do not have a change table on board.

Infants do not need to wear a life jacket on Sundowner, and we do not carry infant sized jackets for general use. If you are concerned, please discuss with our team prior to arrival.

All tours are subject to minimum numbers and to weather conditions and so may be cancelled at the discretion of the operator. We also reserve the right to alter the destination or cancel activities pending the weather or unforeseen circumstances for your safety and comfort. No refunds or additional compensation will be given for projects that are not participated in.

Please note to agree and understand that to prevent fraud and ensure authenticity we'll be checking the credit card used for the booking and your ID before boarding the vessel.

Please note: natural conditions and visual features can vary daily and are not guaranteed, as they are influenced by tides, weather, and seasonal factors. As a result, itinerary changes due to weather conditions or expectations are not eligible for compensation or refunds.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.