Yarra Valley Balloon Flight & CBD Transfer

The balloon ride requires no major surgery within 6 months, and the body condition can support 1 hour of standing.

Ballooning is an audience participation activity and you will be encouraged to assist with the set up and pack away of the balloon. It is an active morning in the outdoors, so wear clothes that can get stained or dirty & appropriate closed-toe footwear.

DO NOT WEAR high-heeled shoes, thongs/flip flops or open-toe shoes. Closed toe footwear is compulsory. Your feet can get wet and cold in the early morning dew, you should BRING a change of socks, especially in winter! Wear clothes as for hiking, sturdy shoes, warm socks and a cap as the burners radiate heat. Make sure you have pockets with zips so you can keep items safe.

The general weight limit is 140kg, and additional charges may apply if you exceed this weight.

Global Ballooning Australia will not be responsible for clothing that is stained or damaged as a part of our adventure activity. The burners can sometimes drip water mixed with Carbon.

You can carry a camera, but you can't carry a selfie stick, tripod, etc.

For safety reasons, we do not recommend pregnant women in the third trimester to ride. We strongly recommend that you consult your doctor before flying to understand any health risks and recommendations. In addition, we reserve the right to refuse entry to any passenger if our pilot believes that this may endanger the safety of the flight or passengers, such as during take off or landing in strong winds.

Weather, Mechanical, Staffing, Safety & Other Conditions: Hot air ballooning is dependent on favourable weather conditions to ensure safety. Additionally, flights may be subject to mechanical performance or staffing availability. If Global Ballooning Australia deems conditions unsuitable or unsafe, flights may be cancelled. A flight may also be postponed if the minimum number of passengers is not met.

Melbourne flights do not always fly over the central business district (CBD). While our pilots will strive to fly as close to the CBD as possible, flight paths are determined by current meteorological conditions to ensure the safest flight possible.

In the event that a service is delayed, rescheduled, or canceled due to any of the above factors, Global Ballooning Australia will hold the payment as credit and offer alternative booking dates. Global Ballooning Australia will not be liable for any travel, accommodation, inconvenience, or other costs incurred or lost due to such cancellations. International, interstate, and regional visitors should be aware of the possibility of short-notice cancellations.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.