Thundercat Whitsundays – All Inclusive Day Tour

[Please Note] Please be sure to fill out the waiver form before your trip. The waiver form will be sent to your registered mobile phone number via SMS. Please read and understand the contents carefully before signing as required. To avoid unnecessary delays and ensure a smoother boarding process, we strongly encourage you to complete your waivers as soon as possible using the online links provided. If you do not receive the waiver form via SMS, please contact us promptly.

It is advisable to bring a rain jacket during the summer months (January – April) and warmer clothes during the winter months (June-September). You may bring sunscreen, sunglasses, towel, hat, underwater camera, refillable water bottle.

Max pax is 32 or 38.

PLEASE NOTE: Thundercat does not cater to dietary requirements. Therefore, if the above menu does not satisfy the customer, they are welcome to bring their own snacks and place them in our esky.

We do not sell alcohol on the boat, but all guests are welcome to BYO and place cans in the esky. No red wine or glass is allowed on the vessel.

Airlie Beach Bag storage is located at the same office as the Red Cat Adventures check-in and has a safe and affordable facility. Address is 350 Shute Harbor Road, Airlie Beach. We offer attended bag services and self-operated lockers that are secure so no need to worry about possessions going missing or bags being stolen. The facility has been fitted with security cameras, smoke free premises plus air conditioned for additional freshness. Its a per trip fee so it’s a great solution for long or short-term storage needs to tourists at affordable rates. We have lockers and storage to fit all bags, suitcases and backpacks so don’t worry about stuffing your belongings into small crammed and over loaded space.Please bring your bag with you for check-in and we can discuss your options of secured luggage storage or self-operated lockers.

We recommend you take out travel insurance covering illness, injury, loss of personal goods and the inability to travel due to weather. Clients should note that adventure travel involves risk.

The Outer Reef Snorkeling Adventure Tour is recommended for strong swimmers as it operates in open water at the Outer Reef. Non-swimmers and poor swimmers will not be permitted to snorkel for safety reasons. In the event of inclement weather, we will adjust the itinerary to visit the inner reef within the Whitsunday Islands to ensure an enjoyable experience.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

If your booking includes hotel accommodation, please note that check-in time at Australian hotels is generally 13:00-15:00. Specific check-in times vary by hotel, so please confirm your check-in time in advance. Early check-in is not recommended. If you need to check in early due to special circumstances, please note that early check-in fees may apply and must be negotiated and paid directly with the hotel.

We are not responsible for the loss, theft, or damage of personal belongings during the tour. We reserve the right to modify or cancel the tour if conditions do not permit. An alternative will be provided if possible. It is the traveler's responsibility to ensure we have accurate information: airline and airport dates and times; correct travel dates with the correct codes; the traveler's age, etc. Please notify us immediately of any changes.

We are not responsible for any loss or damage to baggage, valuables, or personal belongings carried during the tour. We are not liable for any illness, injury, or death resulting from the deterioration of any traveler's health condition. By booking this tour, the traveler agrees to the policies outlined herein and accepts that all activities involve some risk, and the traveler will not hold our company, its employees, or subcontractors liable for any injury or loss suffered by the traveler or to the traveler's property. For your safety, when participating in indoor or outdoor activities with inherent risks (such as swimming, rafting, diving, skiing, ice skating, snow play, skydiving, etc.), please ensure you fully understand the weather conditions, your personal physical condition, and relevant announcements and advice from professional organizations before proceeding.

Visitors should pay attention to their physical condition. Those with heart disease, high blood pressure, colds, fever, or who are intoxicated should exercise caution when participating in activities or follow medical advice. If you feel unwell, please stop the activity immediately and seek assistance from on-site staff.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.

The wildlife sightseeing listed in the itinerary refers to wild animals. They move freely and are not under human control; seeing them is not guaranteed on every trip. No refunds or cancellations will be arranged for those who do not see wildlife.

No refunds will be issued for missed trips due to the visitor's own subjective reasons.

The tour duration is only an approximation. If the tour ends early, it may be due to weather conditions requiring an earlier conclusion.

Due to weather, traffic, and other reasons, we reserve the right to change the itinerary. The order of the itinerary may be adjusted; please refer to the actual itinerary.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

Multi-day tours are all group tours for individual travelers. Driver and guide arrangements will be made according to the itinerary and travel conditions, and may change daily. Final departure and driver/guide information will be provided by the tour operator.

For products with airport transfers: Airport transfers are arranged uniformly and will not be based on different flight times. Thank you for your understanding.

Terms and conditions are subject to change without notice. By completing your booking, you agree to all the above terms and conditions.