Aquatic Adventure Day Cruise (Optional Sunset Cocktails/Wild Dolphin Feeding/Sea to Sky/Transfers)

Due to nature of boating conditions, all times should only be taken as estimates. Please allow for sufficient time for delays, airport transfers, etc. All times are local Brisbane time. Min 6yrs for Snorkelling and Min 10yrs for ATV Quad Bikes.

Please note that the return boat time for the Sunset Cocktail Package, Sea to Sky Package and Wild Dolphin Feeding Package is approximately 7pm in Winter but can be as late as 8:15pm in Summer months. The boat departs after the completion of dolphin feeding.

Ferry leaves Brisbane at 7:30 or 10:00; The return time of the ferry is around 16:00 (if no dolphin feeding); or at around 19:00 (if it is a dolphin feeding package)

There is a car park at Holt Wharf, Brisbane pier. The parking fee is AUD 20/ day (the price is for reference only).Please refer to the notice of the day for details.

If any luggage is carried, all luggage will be placed at Holt Street Wharf. Baggage tags will be issued upon presentation of the electronic confirmation form.Luggage weight limit: each person is allowed to carry one suitcase less than 20kg.

The dolphins fed are all wild animals. Do not touch them.

The Dolphin Feeding Program operates to strict guidelines, therefore restrictions on feeding apply. The number of guests able to feed the dolphins is dependent on the number of wild dolphins in attendance; coupled with additional safety, weather, tidal, animal welfare and regulatory restrictions. . If the evening dolphin feeding event cannot go ahead for any reason, guests will unfortunately forfeit their opportunity to redeem this inclusion and will not be eligible for a refund. Guests without Dolphin feeding inclusions may watch the nightly event from general unreserved public areas of the Tangalooma Jetty subject to capacity, and staff-directed restrictions.

Eco Ranger shows may not be available every day, please see the What's On Guide for daily showtimes.

About ATV: 10 – 15 year olds can ride on their own as long they are chaperoned by an adult, and we have parents consent via signature on the waiver form. Please read and understand the content carefully and sign as required by the scenic area. Be sure to follow the safety instructions of the staff to participate in the activity. Individuals under the age of 18 will be allocated an appropriate quad bike in line with the manufacturer's safety and age specifications. As such they may be required to drive a smaller/lower-powered quad than those allocated to adults. Tandem quads drivers can carry a passenger only if the driver has a valid drivers licence from their country of origin. This information should be used as a guide only.

Chinese language staff may not be guaranteed on the day of travel.

Participation in some of our tours and activities are physically demanding and may pose a health or safety risk. For your safety, you must disclose if you are suffering from any injury, or pre existing medical condition (such as, but not limited to, epilepsy, asthma or cardiovascular conditions) which may interfere with your ability safely participate in our services. Some medical conditions require physicians/doctors approval to be able to participate in our tours and activities. Note: If you do have asthma, you are required to bring your Ventolin with you to be able to participate in the tour. If you are unsure, or have any further questions, please contact Tangatours before booking on 07 3410 6927.

If you are pregnant or suffer from epilepsy, participating in any Watersports activities or tours with Tangatours will require your physicians/doctors approval in writing. Please bring a medical certificate with you on the day, or email through prior to arrival.

Weaker Swimmers: Tangatours reserves the right to refuse hire to people deemed not to be sufficiently competent for unsupervised water activities. If you are refused hire, you will be offered a discounted upgrade to a guided tour or appropriate alternative activity.

Please note that the package includes up to 3 hours of kayak hire, up to 3 hours of snorkelling equipment hire, and up to 1 hour of stand-up paddleboard hire. No refunds or credits will be issued for unused portions of the activities once any part of the package has been redeemed. Additionally, if you arrive late for any reason, you will not receive a refund or credit for the missed time. To maximize your opportunity to hire equipment, we recommend choosing the 7:30am boat.

Tours, cruises and activities are weather dependent and subject to availability. If we are unable to issue hire equipment due to unsafe weather conditions, we will endeavor to provide substitute experiences subject to availability. Each Adult guest will receive a Lunch Voucher up to the value $25 to be redeemed at any operating food outlet at Tangalooma Island Resort during their visit. Each child (6-14 years) will receive a Lunch Voucher up to the value of $20. No change will given on lunch vouchers. Launch schedules can be altered at short notice. Price schedule subject to change at any time. All prices quoted are in Australian dollars and include GST. Guests must check the inclusions of the package they are booking. No allowance or refunds can be made for meals, excursions etc. that they elect not to take. No changes permitted or refunds provided on all day cruises within 3 days prior to departure.

The Dolphin Feeding Program operates to strict guidelines, therefore restrictions on feeding apply. As the dolphin feeding program involves wild animals, Tangalooma cannot guarantee the attendance of dolphins at the night feeding. However, the resort does experience a 98-99% attendance rate.

The minimum age limit for children varies for different programs (see the crowd description). If you have children under 12 years old participating, please be aware that there are no refunds or exchanges for ineligible programs. Please purchase at your own discretion.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

If your booking includes hotel accommodation, please note that check-in time at Australian hotels is generally 13:00-15:00. Specific check-in times vary by hotel, so please confirm your check-in time in advance. Early check-in is not recommended. If you need to check in early due to special circumstances, please note that early check-in fees may apply and must be negotiated and paid directly with the hotel.

We are not responsible for the loss, theft, or damage of personal belongings during the tour. We reserve the right to modify or cancel the tour if conditions do not permit. An alternative will be provided if possible. It is the traveler's responsibility to ensure we have accurate information: airline and airport dates and times; correct travel dates with the correct codes; the traveler's age, etc. Please notify us immediately of any changes.

We are not responsible for any loss or damage to baggage, valuables, or personal belongings carried during the tour. We are not liable for any illness, injury, or death resulting from the deterioration of any traveler's health condition. By booking this tour, the traveler agrees to the policies outlined herein and accepts that all activities involve some risk, and the traveler will not hold our company, its employees, or subcontractors liable for any injury or loss suffered by the traveler or to the traveler's property. For your safety, when participating in indoor or outdoor activities with inherent risks (such as swimming, rafting, diving, skiing, ice skating, snow play, skydiving, etc.), please ensure you fully understand the weather conditions, your personal physical condition, and relevant announcements and advice from professional organizations before proceeding.

Visitors should pay attention to their physical condition. Those with heart disease, high blood pressure, colds, fever, or who are intoxicated should exercise caution when participating in activities or follow medical advice. If you feel unwell, please stop the activity immediately and seek assistance from on-site staff.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.

The wildlife sightseeing listed in the itinerary refers to wild animals. They move freely and are not under human control; seeing them is not guaranteed on every trip. No refunds or cancellations will be arranged for those who do not see wildlife.

No refunds will be issued for missed trips due to the visitor's own subjective reasons.

The tour duration is only an approximation. If the tour ends early, it may be due to weather conditions requiring an earlier conclusion.

Due to weather, traffic, and other reasons, we reserve the right to change the itinerary. The order of the itinerary may be adjusted; please refer to the actual itinerary.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

Multi-day tours are all group tours for individual travelers. Driver and guide arrangements will be made according to the itinerary and travel conditions, and may change daily. Final departure and driver/guide information will be provided by the tour operator.

For products with airport transfers: Airport transfers are arranged uniformly and will not be based on different flight times. Thank you for your understanding.

Terms and conditions are subject to change without notice. By completing your booking, you agree to all the above terms and conditions.