Sydney Seaplane (Multiple Choice & Optional meal)

To avoid disappointment, please keep in mind that flights only proceed if weather conditions are suitable. The decision to fly will be made by our Chief Pilot on the day based on the aviation forecast. If Sydney Seaplanes is unable to fly due to bad weather, please contact our customer service for rescheduling or refund.

This project is a high-risk activity. Please purchase insurance by yourself in advance. Sydney seaplane shall not be responsible for any loss, damage or injury occasioned to any person or property as a result of any such tour inclusion undertaken during the tour whatsoever or howsoever the same may be caused whether as a result of negligence or otherwise.

Passengers are reminded that all baggage and personal belongings are carried entirely at the passengers own risk.

Sydney Seaplanes guarantees to carry 5kg of baggage per person, to include a “Carry On” size bag plus a garment bag, purse or laptop.

Anything more than 5kg is charged at $5 per kg and will only be carried if space is available on the aircraft. Bags larger than “Carry On” size will only be carried if space is available on the aircraft.

Maximum baggage dimensions (“Carry On” size): Length 48cm (19in) / Width 34cm (13in) / Height 23cm (9in)

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.