Beyond the Range (30 mins)

No Transfers; Make own way: No transfer included – make own way to Zoom Helicopters base at 21 Bush Pilots Avenue, General Aviation, Cairns Airport.

Language: English

Accurate individual passenger body and carry-on luggage weights MUST be advised at the point of booking.

Weight variances greater than 10% of that advised at the time of booking may incur additional charges and/or luggage allowances being reduced. Zoom Helicopters reserves the right to refuse travel and charge a 100% cancellation fee.

The maximum single seat weight limit/payload for Zoom Helicopters’ fleet of aircraft is 130kgs.

All tours require a minimum of two (2) passengers.

What to bring: Sunglasses & sunscreen, camera, small soft bags only. Weight restrictions apply

With global oil price fluctuations, a fuel surcharge may be applied to any advertised ticket price. Where applicable, any surcharge will be payable at check-in.

The pilot in command’s decision is final regarding the carriage of luggage, seat allocation and commencement continuation or termination of any flight during periods of inclement weather.

When flying over water, all passengers are required to wear a life jacket for the duration of the flight.

Smoking is strictly forbidden in or around helicopters.

Expectant mothers are welcome to fly with us at their own discretion. Zoom Helicopters advises passengers to refer to their Doctor prior to confirming a booking with the consideration that seatbelts must be worn at all times during any flight.

Helicopters offer limited capacity for the carriage of luggage. Accurate individual passenger body and carry-on luggage weights MUST be advised at the point of booking

Permissions to carry additional luggage for infants is subject to the combined weight (passengers / luggage) being within aircraft operational limits on the day of travel.

Full size prams cannot be accommodated, and capsules/child seats cannot be fitted in the helicopter.

Due to the dimensions of helicopter cargo compartments, luggage is required to be carried in a single carry-on size case or soft bag per person.

You are welcome to store excess baggage at the Zoom Helicopters office.

At pilot discretion, due to weather, Air Traffic Control instructions or other operational considerations beyond our control, flight paths and times may vary. This may affect exact arrival and departure times.

In accordance with CASA regulations, Zoom Helicopters reserves the right to refuse to carry any passenger who, in the opinion of the pilot in command, may constitute a hazard to the safety of the flight and or the safety and comfort of other passengers.

Refusal may occur for reasons including (but not limited to); erratic, offensive or threatening behaviour, perceived intoxication and/or a perceived risk to the safety of the flight.

Zoom Helicopters will support the decision of any pilots and staff that elect to refuse a passenger carriage on company aircraft.

In the event a passenger is refused, no refund will apply.

Sand Cay Use: All helicopter operators are governed by Marine Park permits and the applicable restrictions. Sand Cay landings are only permitted when the Sand Cay is unoccupied and subject to weather and tides. In the event that a landing on the sand cay is not possible, the flight will be extended by 15 minutes. No refund shall apply. The Sand Cay Landing Factsheet must be provided to customers at the time they make a booking.

Insurance: Zoom Helicopters carries insurance for all operations including; Carrier’s Liability insurance, as required by Australian Aviation Law and Public Liability Insurance cover to A$20,000,000.

Conditions of Carriage: While the best of care is taken at all times, Zoom Helicopters accepts no responsibility for any loss or damage to personal belongings, luggage or personal injury due to events beyond our control and will not be liable for any additional expense or inconvenience arising from, or incidental to, any delays in service.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.