Sunlover Cruise Moore Reef & Fitzroy Island Full Day Tour

No refund if semi-sub or glass boat cancelled due to weather or other issues.

Important Dive Information: All divers must complete a Queensland Medical Questionnaire.Certified divers must show an internationally recognized scuba card.Please be aware that certain medical conditions (eg asthma, heart disease, diabetes) and/or prescription medication may prevent some people from diving. Divers over 65 years old and anyone who answers YES to any of the questions on the medical questionnaire will require a recreational dive medical prior to diving.

Visitors who are suffering from diabetes, hypertension, cardiovascular and cerebrovascular diseases must think about to book any underwater projects carefully.

Be sure to check all the health requirements before you make a booking. Please read the health and disclaimer form carefully and understand all conditions . Once booking is confirmed , you will be responsible for cancellation of Seawalk or introductory diving experience on the day of the trip due to any personal health reasons.

Due to the availability are limited , our staff need to re-confirmed with the supplier after you purchase. If it's not available, we will contact with you immediately to exchange a similar product and give you a full refund.

It is recommended not to fly for 12 hours after a diving activity.

Children under 18 must be accompanied by an adult carer. SCUBA diving and Seawalker Helmet diving have a minimum age of 12 years.

Certified Divers must produce their certification card

Storage Box: there are lockers for rent on the offshore platform of the outer barrier reef

It is recommended to carry: sunscreen, bath towel, underwater camera;Cash for drinks, bring your own.

Underwater camera: there is a professional camera rental service near the dock counter lobby.

Seasickness medicine can be purchased directly on the ship. It is recommended that seasick guests do not eat too much breakfast.

The pre-dive instructor will provide training and guidance on basic communication gestures and underwater considerations

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.