Classic Kuranda Experience Ex Palm Cove（min 6 pax）

We will endeavor to adhere to all tour details as published, however, circumstances beyond our control, such as road, weather conditions or routine maintenance, may require us to alter/cancel any route, itinerary, departure or completion time, without notice but with full consideration for your enjoyment. We recommend passengers arrange suitable travel insurance to cover these factors.

'Depart Time' refers to when the tour departs the city location, this is not the pickup time. All times are approximate.

In relation to any Pandemic, we reserve the right to request customers to follow all government regulations current at time of service. Failure to follow these directives may result in refusal of travel.

Times are approx. Return Courtesy coach transfer area includes a lot of hotels in downtown Palm Cove; Some accommodation which you stay will require you to go to nearest places to wait for a bus to pick up.

The schedule is for reference only.

This tour is self guided, and there is no tour escort provided. Passengers simply ned to follow the itinerary. The driver will provide commentary and explanations duning the bus joumey.

Pick-up times are provided by our staff at the time of booking and are subject to change, they may vary by 10 minutes either way due to traffic conditions. Please wait in the hotel reception or outside, 10 minutes prior to pick up time.

Tour commencement and termination times are also subject to change due to traffic conditions.

On occasion, Skyrail or Kuranda Scenic Railway may not be operating due to maintenance or extreme weather conditions. You will be advised on the day of alternative arrangements available to you.

An additional fuel levy may apply, depending on the current fuel prices at time of travelling.

Please contact us prior to day of travel to confirm hotel pickup details.

Every effort is made to locate passengers upon arrival at their pick-up point. If our driver is unable to locate you at the appointed time, you will be required to make your own way to an advised departure point at your own expense.

Where indicated, pay on board (POB) levies or Environmental Management Charges are applicable, to cover insurance, national park fees, water release fees, etc.

Please advise at the time of reservation any disability requiring special attention while on tour. We will make reasonable attempts to accommodate the special needs of disabled customers, however we are not responsible in the event we are unable to accommodate your needs.

We will make every effort to ensure all passengers’ belongings are secure throughout the tour and collected on disembarkation, but shall not be responsible for any lost, damaged, or stolen property.

Condition of entry includes that Visitors acknowledge that any photos taken of them or on behalf of We may be used for promotional purposes including brochures or in social media posts.

Free-roaming animals and birds, elevated boardwalks and conditions simulated to represent the rainforest environment can be dangerous. Children must be supervised by an adult at all times.

Filming and/or photography is not to be used for commercial purposes without prior written approval from our management. Guests must keep to the paths.

The itinerary is for reference only and may change due to traffic, weather, force majeure and other factors. Please refer to the actual itinerary.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.