4 Day Open Water Course – 2x Day Trips

What to bring: Hat, sunglasses and sunscreen; Swimsuit and towel

All scuba participants must meet medical questionnaire requirements. Some conditions or medications may prevent you from diving. These requirements can be found on our https://www.diversden.com.au/can-i-dive/ page, and we strongly recommend reviewing before booking.

Queensland’s code of practice on diving states that for a single no decompression dive, you should not fly/go to altitude for at least 12 hours, or 24 hours if divers have had multiple dives per day for several consecutive days, or have made dives that require decompression stops.

Altitude is defined as 300m/1000ft above sea level. This includes going to the Atherton Tablelands (a popular local scenic attraction), so please be aware if booking tours to follow your dive trip. Under normal circumstances, you should be out of the water from your last dive of the day at 2 pm.

We will endeavour to adhere to the advertised itinerary, but reserve the right to alter the itinerary or cut short the tour in the event of medical emergency, inclement weather conditions, or for reasons involving passenger, crew or vessel safety, at the sole discretion of the Master of the Vessel.

A severe storm or named cyclone in the region may delay our departure or require the trip to be cut short or cancelled. If travelling in the cyclone season (December to April) we advise the purchase of (well prior the due Travel Date), insurance that covers force majeure events (being events outside the control of the parties, such as natural disasters).

In the event that the advertised itinerary is altered or the tour is cut short in accordance with clauses above: a) We will not be liable to provide a refund for your booking, or the unused portion of your booking; b) We do not accept any liability whatsoever for any loss or out of pocket costs, howsoever caused (whether direct or indirect), as a result of the cancellation or change to the itinerary; and c) You may choose one of the following options: 1. Accept new arrangements that might, at our absolute discretion, be made by us; or 2. Accept a replacement tour from us of equivalent standard and price that, subject to availability, might be offered by us at our absolute discretion. 3. In the event of a mechanical breakdown, you accept that we will only be obliged to refund fees on a pro rata basis, and will not be responsible for alternative accommodation or tours, nor will we be liable for any other direct or indirect loss, expense, inconvenience or disappointment.

Divers Den reserves the right to change vessel, dive locations and price without notice.

Some medical conditions may preclude a person from diving. Please check https://www.diversden.com.au/can-i-dive/ or contact us for further details.

Please note that any medicals required should be completed well before the day of departure. If in any doubt please contact us prior to trip departure.

Upon arriving at our vessel, and before commencing any dive activities, we will require all customers to complete our liability forms. All information provided must be strictly accurate.

If during the tour it becomes apparent that a form has been incorrectly, by omission or false statement, we reserve the right to prevent any customer from undertaking any scuba diving / Snorkelling activities while on board our vessel. Any decision made in this regard will be at the absolute discretion of the Dive Supervisor aboard the vessel.

Medicals are no longer mandatory for Open Water Courses but may be required on completion of self-assessment form. Copies available https://www.diversden.com.au/can-i-dive/

We strongly recommend that all customers purchase a Comprehensive Travel Insurance Policy that covers them for personal injury and the events, including but not limited to, your cancellation for any reason, and the cancellation or alteration to the scheduled itinerary for reasons involving weather or passenger, crew or vessel safety.

Divers Alert Network (DAN) http://www.diversalertnetwork.org & Dive Assure http://www.diveassure.com offer comprehensive insurance packages specifically for scuba divers. In particular, Dive Assure offer a liveaboard Rider (insurance) which includes coverage specific to liveaboard trips such as flight cancellations or delays resulting in missed liveaboard departures, vessel mechanical failures, medical inability to dive, inclement weather (in addition to named storms/cyclones) and other incidents.

We require all Certified Divers to present a valid Certification Card. Failure to show a Certification Card may result in the customer not being able to dive on the tour. This includes but is not limited to dive equipment that varies from standard and any specialty cards needed such as Full Face Mask Distinctive Specialty or Nitrox.

Our tours are subject to the risks and perils of scuba diving in changeable conditions in an open water environment. We reserve the right, for our customer’s safety and/ or the safety of our crew or other scuba divers, to prevent any customer’s participation in scuba diving if they are deemed physically or medically unfit to do so or in our sole discretion.

No compensation is offered if you should be unable to complete all offered dives

It is required by Queensland law that you must wait at least 24 hours after diving before going to altitude or flying.

You must not participate in scuba diving or snorkelling whilst under the influence of alcohol or any drugs. We shall have no liability to any customer should they participate in diving or snorkelling whilst under the influence of alcohol or any drugs. We may refuse entry to the water in the event we have reasonable grounds to expect a customer has consumed alcohol or drugs within a timeframe that could, in any way, affect their ability to scuba dive/snorkel safely. Any decision made in this regard will be at the absolute discretion of the Dive Supervisor aboard the vessel.

If any equipment or property belonging to us is damaged or lost we reserve the right to charge the customer responsible to make good the damage or loss.

To participate in scuba diving/snorkelling, ALL customers are required to agree to, and sign, our liability forms relevant to the activity they will be undertaking.

Rental dive equipment used is BCD, Regulator with 1st Stage, Primary and alternate 2nd Stage, Gauges with Dive Computer, emergency signalling equipment, including a high visibility signalling device, for example, a safety sausage; and an audible signalling device (e.g. a whistle). If you are bringing your own equipment you must have at a minimum BCD, Regulator with 1st Stage, Primary and alternate 2nd Stage, Gauges and Dive Computer, emergency signalling equipment, including a high visibility signalling device, for example, a safety sausage; and an audible signalling device (e.g. a whistle). If your equipment varies from this you must contact us prior to travel to verify suitability.

English is the language spoken on board our tours

During time on board our vessel, customers will be close proximity with other guests and our crew. Should any customer conduct themselves in an abusive, inappropriate or threatening manner or in any other way so as to make themselves objectionable to fellow guests or our crew, we reserve the right to have them leave the vessel at the earliest opportunity. The Master of the Vessel has the absolute discretion to make any decisions in this regard and the decision of the Master of the Vessel will be final. We will not give any refund of tour costs if a customer is unable to complete the tour because they have been removed at the Master’s decision.

The laws of Queensland apply in relation to these Terms and Conditions and our business.

It is a fundamental condition of this contract between you, and/or your client and us, that to the extent permitted by law, we (including our directors, employees, agents and independent contractors) are discharged and indemnified by you /or your client (including by your /or your clients executor(s), administrator(s) and dependent(s)) from any liability for any loss, damage, death or injury whatsoever arising out of, or incidental to, this diving trip and other services provided by us, whether or not such damage or personal injury is caused or contributed to by us.

You/or your client acknowledge and agree that: They will be participating in activities, which are undertaken for the purposes of recreation and involve a significant degree of physical exertion and/or physical risk; They are aware of the risks of injury associated with your participation in this diving trip and agree to voluntarily assume such risk; and The use of any equipment hired or loaned by us is entirely at their own risk. Notwithstanding the above, we reserve the right to rely upon any limitation of liability and/or defence available under any applicable law(s) and/or international convention(s) for any claim made by you or your client against us.

Please visit the link for full T&C: https://www.diversden.com.au/terms-conditions/

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.