Port Stephens Irukandji Shark and Ray Encounters-Zebra Shark Snorkel packaged with Entry Pass (aged 6+)

What to bring: Hats, REEF-FRIENDLY sunscreen, cameras (underwater cameras are great!), clothes (t-shirts & shorts or skirts that can stay dry in the shallows, Only bring swimwear or spare underwear for those choosing the wetsuit option and for all encounters and snorkels. Your own prescription mask set- note though we do allow it you will need to allow extra time before your experience for us to clean/soak your snorkel in solution to ensure it is free from any nasties.

What NOT to bring: Swimwear or rashie/clothes to swim in without a wetsuit (staying dry clothing or wetsuit must be worn in lagoons, not swimwear alone), non-reef friendly sunscreen, your own wetsuits or water shoes- because they could introduce toxins to our lagoons and we limit the items going in, especially neoprene which can harbour marine life from the ocean and cannot be cleaned in a hurry.

Irukandji Terms & Conditions: See the Irukandji website: https://sharkencounters.com.au/terms-conditions/ for general T&C of entry

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.