Fly with ZOOM Helicopters to Moore Reef + Cruise Fitzroy Island

As part of our commitment to ensuring a safe and healthy environment, Sunlover Cruises have a non-smoking and non-vaping policy aboard our vessels and pontoon.

Reef & Island Full Day inclusions, however, reef time is slightly less due to helicopter arrival and departure times

The maximum single seat weight limit/payload for Zoom Helicopters’ fleet of aircraft is 120kgs.

Infants 0-1 years can fly FOC on the lap of the parent or guardian. (Limited to 1 infant per flight / must be advised at the time of booking)

Helicopter per seat charges apply to all passengers 2 years and older.

Passenger’s individual weight MUST be advised at time of booking. If a weight variance of more than 10% is determined upon check-in, Zoom reserve the right to charge a 100% cancellation fee.

If you are allergic to seafood, garlic/onion, or nuts, please inform customer service in advance. No other arrangements can be made on the day.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.