Cairns Twilight Cruise

If guest does not show up on the day of booking ‘no show’ no refund will be given.

We have a fully covered deck area on our boats, however, wearing a long-sleeve shirt is always recommended to protect you from the sun and board shorts or comfortable pants. Remember to apply sunscreen everywhere, feet, neck and legs too!

All bookings are subject to minimum passenger numbers and suitable weather conditions. NB. Rain is not considered bad weather.

Marine weather forecasts can change during the day and overnight. We will endeavour to inform you via text or phone and email if any decision to cancel a charter is made. Please ensure your phone is switched on.

The Skipper reserves the right to cancel a trip and payment forfeited if unruly or unsafe behaviour is displayed.

All customers must declare any pre-existing medical conditions or any medication prior to departure (as some people may require special attention).

We have the right to ask any customer to wear a life jacket at any time.

Only mid strength drinks (cans no glass) in a reasonable quantity will be allowed on board. We consider a reasonable quantity to be a maximum of around 8 cans per passenger or a maximum of four (4) x Thirty (30) pack cartons per charter. If passengers bring drinks on board that are full strength or in excess of this reasonable amount the charter will be cancelled, the boat will return to port and no refunds will be given.

【Placing an order means that you have known and agreed to the following terms, please read carefully】

Alcohol Consumption Policy: You acknowledge your understanding & acceptance of this policy (Detailed in Term & Conditions: https://www.cairnsreeffishing.com.au/booking-terms-conditions/) & will ensure the policy has been shared with others in your group.

You confirm you understand & agree that children between 0 -15 years must be accompanied and supervised by an adult.

Waiver: You understand that all guests must complete the waiver on the day of the charter departing (1 waiver per guest).

You understand that we may cancel due to weather or minimum operating numbers per vessel. Off-shore trips are pending on weather conditions. If inclement weather conditions prevail, it is up to the Skipper’s discretion as to whether the trip will proceed. In the event the charter is cancelled by Cairns Reef Fishing, you may nominate a full refund of deposit or transfer your deposit to an alternative date if your trip has been cancelled due to weather (or any other operational reason).

Cairns Reef Fishing reserves the right to alter Terms and Conditions and Pricing without notice. For other specific terms and conditions, please refer to: https://www.cairnsreeffishing.com.au/booking-terms-conditions/.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.