Cairns Silverswift Dive & Snorkel Adventures (Diving optional)

What to bring: A sense of adventure, swimwear and towel, sunglasses, hat and shirt for sun protection. We recommend marine friendly sunscreen, certification card for certified divers, camera, underwater cameras are available to hire. Drones are not permitted. Recycle and/or refill your drink container from the onboard water fountain. Cash or credit card for additional dives or drinks at the bar.

Cert divers must show PADI, Naui, SSI or equivalent certification card, log book or verification letter.

You will be required to complete a safety waiver prior to dive and snorkel activities.

Your crew will do their utmost to ensure your safety during all of the day’s activities, however, all swimming and snorkelling is undertaken at your own risk.

If you have a medical condition please advise the crew or lifeguard.

Do not consume alcohol and eat only in moderation before snorkelling or diving.

Always snorkel with a partner. Ask a travel companion to be your “snorkelling buddy”.

If you experience difficulty, signal the lifeguard by waving one or both arms above your head and call out for help.

Please always listen carefully to instructions and follow the advice from the lifeguard.

If you are older age, or suffer from heart disease, asthma, lung complaints, epilepsy, diabetes, any allergies or any other medical condition which can be made worse by physical exertion, you should take special caution and inform our lifeguards of your situation and snorkel in an area that allows closer supervision. Flotation devices are recommended and should be worn by older age persons and those with medical conditions or poor swimming ability.

If only one dive is undertaken then a minimum of 12 hours is recommended before flying (to an altitude of 300 metres or greater). If doing multiple dives, an interval of 24 hours is recommended. Other activities to avoid in this period are sky diving, hot air ballooning and going to Kuranda.

An Environmental Management Charge is levied on all adults and children 4 years and over entering the Great Barrier Reef World Heritage area.

Our dives are approximately 12 to 18 metres in depth. The Great Barrier Reef is generally not a deep dive destination, more shallow diving. As coral relies on sunlight for growth, some of the best snorkelling and diving can be done in shallow areas around the reef top.

On very rare occasions, services can be subject to the effect of weather or unforeseen circumstances. Should a cruise not operate for any reason passengers will be offered an alternative day or a refund authorized. . On very rare occasions cruise services can be subject to the effect of weather. Should a cruise not operate for any reason, you will be offered an alternative day or a refund authorized. Please note we will not make any related extra compensation for this reason.

Certain medical conditions and medications may preclude some people from scuba diving. Please see https://www.silverseries.com.au/divemedical/ for more information.

Due to potential significant volatility in supply & operational costs a surcharge may be applied due to unforeseen circumstances. In such cases any charge will be collected on departure.

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.