Port Stephen Anna Bay 1 Hour Quad Bike Adventure Tour (Stockton Beach)

All guests must complete the online waiver prior to arrival.

The Supplier reserves the right to refuse participation if safety requirements are not met.

What to Bring & Wear. Recommends our customers come prepared for their tour in:

– Closed in shoes (no thongs or sandals) – as we traverse through a bush track then onto the sand dune we would not like a stick or something else coming up and accidentally cutting your foot or leg

– Long pants – the motor can get very hot and would protect your leg from getting burnt

– Sunglasses – Stockton beach has white sand and can get very glary on your eyes as you are riding along.

– Sunscreen – We would not like you to get sunburnt.

– Camera – Great shots on the sand dunes the tour guides will stop onto of one of the highest dunes and take your picture for you

– A spirit for fun and adventure

– Dress warmer for winter months.

– We still go in the rain so please bring wet weather gear or change of clothes if there is a possibility of it raining.

The SDA team is diligent in its OH&S responsibilities. As we continue to expand our operations, we seek to expand our ability to identify and eliminate OH&S issues in order to provide the safest tour possible. As such, we have been able to do this and apply a riding style that caters to the beginner and experienced rider. SDA has developed and implemented an ‘Indemnity Form’ which highlights the risks. This process clearly sets the tone of the tour and highlights the expectation on you to behave appropriately.

Both a lead guide and a tail guide are assigned to every tour.

Where there is greater than 10 people, a third guide is added.

All guides have helmet communications.

The tour is only conducted in a tag-a-long (single file) format, with each rider instructed to leave a safe distance (5-10m) between themselves and the bike in front.

You are instructed to stay in the riding line (tracks) of the person in front of you and not to veer off on your own track or ride erratically (no overtaking and no side by side riding).

Clear and simple hand signals are demonstrated and provided by the lead guide.

You are provided with a riding helmet and hi-Vis safety vest.

Unfortunately we no longer accept children under 16 years to participate in our tours.

Children 16-17 years may participate on tour with written parental consent.

100% cancellation fee applies for any payments made in full. All late arrivals and no shows that need to be rescheduled or put on hold (credit) will incur a fee of $75 per person. Please be on time or you will miss your tour.

Sand Dune Adventures reserves the right to change or alter the adventure for safety reasons or in extreme weather conditions.

We also reserve the right to stop any of our passengers from continuing their quad bike tour, if our safety instructions are not followed by the passenger, or if the passengers behave in an unacceptable manner or are affected by any substances.

Sand Dune Adventures is an all-weather activity. No Cancellations will be accepted due to wet or windy weather.

Sand Dune Adventures asks that all our customers arrive 30 minutes prior to departure.

No refund will be provided for late arrivals or for people who do not turn up.

Below is an extract of our Terms and Conditions document that you will sign before you go on a tour.

Please be sure that you read the full document so you understand what we expect you to declare.

– I am NOT entitled to a refund of any monies if for any reason, I or any person(s) accompanying me, choose not to ride.

– I am in good health and physically fit and capable to ride a 400cc Quad Bike.

– I am free of any influence of alcohol or drugs (social or prescribed).

– I have notified SDA of any medical conditions and/or prescribed medications that limit my ability to ride a quad bike or respond to instructions effectively.

– I am exposing myself to risks that I am not normally exposed to.

– I WILL NOT race nor ride at speeds considered dangerous to myself or others (including shortcuts).

– I WILL NOT deter from the lead tour guiding riding line and trail given to me and demonstrated by the Lead Guide which I must follow.

– I WILL be sensitive to the environment and SDA equipment,

– I ACCEPT liability for all financial costs relating to ANY damage or injury of SDA equipment, tour guides, bystanders and/or other participants due to actions where I am involved.

IT'S NOT A RACE

Non-compliant Behaviour – It’s our responsibility to keep clients safe at all times.

Please Respect our Rules ‘and’ our Tour Guides. Abuse will not be tolerated.

Tour Cancellations – Failure to comply with rules ‘will’ result in tours being terminated with no refund.

Legal Document – Please do not sign on behalf of another person unless they are under the Age of 18 (NOTE: false and misleading information my result in charges being filed)

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.