Sydney Harbour Sightseeing Cruise

Sydney Harbour Discovery and Oz Whale Watching and Sydney Princess Cruises Pty Ltd known as the “Company” will not be liable for loss, injury or death sustained to a person or property arising from directly or indirectly related to the chosen activity the “Client” or any member of their party has selected, whether caused by negligence or otherwise. All risks associated with the recreational activity is solely the “Client” or any member of their party. Recreational activities may be dangerous and entail inherent risk to health or personal safety.

The “Client” or any member of their party agrees that if they damage or lose equipment belonging to the ““Company”” they will be responsible for payment for repairs or replacement of those items. The “Client” or any member of their party agree to listen to the safety briefings given by the staff of the Company and agree to act in a responsible manner which does not jeopardise the safety of themselves or others.

To the fullest extent permitted by law and subject to the exception set out below, you also agree to release the “Company” and its officers, employees, agents and representatives ("Representatives) from all costs, liability, loss and damage incurred by you in connection with your participation in any Tour, and waive any associated claims that you may have against the “Company” or its Representatives as a result of your participation in any Tour.

If an activity is cancelled due to weather conditions or any other reason beyond our control, the activity booking will be rescheduled.

Clients are not to be under the influence of alcohol/drugs prior to or during an activity/tour.

If you are making this booking on behalf of a group/party or number of people within your group/party, it is the the main contact person-lead traveller (known as the “Client” or any member of their party) noted on your booking responsibility to inform all members of the group of these terms and conditions.

The guest can bring a small carry on bag. However if it's normal large suitcase luggage then no as there is n storage room onboard. There is a restaurant/ luggage storage in Circular Quay called 'City Extra' that stores luggage for people and its a 2 minutes walk from Eastern Pontoon.

There is toilet on board.

Activities may be cancelled due to weather conditions or other conditions beyond the reasonable control of the company. Such activity bookings will be rescheduled and if they cannot be rescheduled a refund will be given.

Sydney Princess Cruises accepts no liability for delays, cancellations or other amendments to major harbour events. This includes but is not limited to Vivid Sydney, Sydney to Hobart Yacht Race, NYE fireworks, Australia Day Ferrython, Regatta and other similar events.

Sydney Princess Cruises is not liable for associated costs impacted by a cancellation (e.g. travel costs, hotel bookings, clothing or costumes purchased for a specific event etc).

All activities are subject to minimum numbers of customers being available to attend the tour, course and/or activity. Accordingly the date and/or time of undertaking the tour may be modified at short notice.

No refund will be given in the event that the customer does not attend the activity at the scheduled time.

The company reserves the right, if considered necessary (for example, due to mechanical breakdown, for safety reasons or weather conditions), to substitute vessels without notice (including any vessels of a third party), deviate from a vessel’s advertised route, change any menu, service, schedule, program, performance or cruise fare. The company will endeavour to provide a similar quality vessel, route, menu, service, schedule, program, performance or cruise fare (as the case may be) in these circumstances. In such circumstances, the company will not be liable for your direct or indirect loss, or to refund any fares or portions of fares, nor will we be liable for any other damage, loss, expense, loss of time, disappointment, inconvenience, or any other consequential loss suffered by you.

The company will make every effort to cater for your special dietary requirements and allergies. If you have any special dietary requirements please inform our reservation staff upon placing your booking. However, the company cannot guarantee that certain products will not be in our food, and we explicitly accept no liability. For serious food allergies you must make your own decisions on selecting meals.

Please read and konw the full terms and conditions before booking: https://www.sydneyprincesscruises.com.au/terms-conditions/

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.