Sydney Harbour Helicopter Flight – Shared

Your flight is pending passenger numbers, as well as other restrictions (Terms & Conditions). Our staff may contact you to adjust the timing of the flight if required.

Whilst we endeavour to confirm your preferred flight option and departure time, all flights and tours are subject to availability. Our staff may contact you to discuss your booking further.

Free parking is available

Passengers must notify staff if they have been scuba diving in the past 24 hours

No selfie sticks allowed on or around the helicopter

Weight restrictions and aircraft limitations: Accurate individual passenger weights MUST be provided at the time of booking. Failure to provide accurate weights may result in the passenger(s) being unable to fly or further costs to the passenger(s) to proceed with the planned flight or aircraft upgrade. This is all based on safety and will never be compromised. Sydney HeliTours will take no responsibility for any costs associated with the passenger(s) being unable to take their flight if inaccurate weights are provided. If passenger(s) are unable to fly due to inaccurate weights no refund will be given.

Passenger baggage is carried entirely at the passengers’ own risk. Aero Logistics will not be responsible for any items left or stored in the terminal or at any other venue, location, property, or dwelling. Size and weight limitations apply to all baggage. In the event of excess baggage an alternative means of transport may need to be arranged at an additional cost.

Aero Logistics does not permit any bags or other items (excluding sunglasses, camera, or mobile phone) to be carried on board the aircraft during scenic flights.

“Selfie Sticks” or any other type of extended reach device are not allowed on or around the helicopter.

Dangerous Goods are prohibited to be carried onboard any Aero Logistics flight unless the passenger has written approval from Aero Logistics at least 48 hours prior to the flight. Aero Logistics reserves its right to refuse such requests in the interest of Public and Aeronautical safety.

Dangerous Goods found to be carried by a passenger on a flight, or consigned to the flight, without the Pilot in Command’s knowledge will lead to the immediate termination of the flight and possible referral to the Australian Federal Police.

Aerologistics may offer complimentary bus and car transfers at select bases/sites only. This service is not available at all locations and operates on a first-come, first-served basis, subject to availability.

Sydney Transfers: Pickup is available from Sir Stamford Circular Quay or Park Royal Darling Harbour ONLY. After the flight, guests will be transferred back to Circular Quay.

Transfers operate on a fixed timetable independent of the helicopter flight schedule, meaning guests may experience a waiting period before or after their flight.

Aero Logistics accepts no responsibility for delays, missed flights, or other inconveniences due to transfer scheduling.

Should guests prefer an alternative, a taxi can be arranged upon request at the guest’s own expense.

This complimentary service is provided at Aerologistics’ discretion and may be modified or withdrawn at any time without notice.

Flights are operated at the discretion of the Pilot in Command and/or Aero Logistics.

If Aero Logistics cancels a Direct Booking flight due to inclement weather all efforts will be made to reschedule the flight to another time to suit the passengers availability.

In the event a Direct Booking flight cannot be rescheduled a full refund less a $50 Administration Fee may be issued.

In the interest of safety, all flights operate weather pending. Weather conditions such as low cloud, fog, gusty winds, or electrical storms present in the flight path or flight vicinity may require either cancellation or rescheduling of the booking.

Flights can still operate in wet weather as visibility may still be good. If passengers elect not to travel due to weather but flights are still operational, 100% Cancellation Fee will apply.

In instances where flights are placed on hold due to weather-related issues, passengers will have a period of one year from the original booking date to reschedule their flight. This one-year rebooking timeframe does not extend to subsequent bookings; it applies solely from the date of the initial booking, ensuring consistency and fairness in our rescheduling policy.

If after a helicopter tour/charter has commenced the weather becomes inclement or the forecast changes unexpectedly later that day (i.e. thunderstorms/hail) the Pilot in Command may elect to return to base early or relocate the aircraft.

In relation to above, passenger(s) may elect to return early with the Pilot in Command or alternatively return via ground-based transport (i.e. company/chauffeured car) at the original return time. This expense will be covered by Aero Logistics. No refunds or credit for flights will be issued. The company will not be responsible for any additional expenses incurred as a result of any delays, cancellations, or alterations.

Aero Logistics will always endeavour to deliver the service as advertised or agreed via electronic or written form, however actual sights, flights routes, aircraft, departure times & flight duration may vary (or be cancelled) due to weather, operational considerations, air traffic control or at the Pilot in Command’s discretion.

The company can give no guarantee of exact arrival or departure time for any service and will not be liable for any failure to make connections to other services or not achieving stated outcomes due to operational considerations beyond our control.

Operational delays may occur for reasons beyond our control (including, but not limited to events such as weather and/or air traffic control restrictions). On these occasions the company may exercise a 60-minute wait window. This means that we reserve the right to make a decision to fly for up to 60 minutes and within this time period our terms & conditions apply. In the case of operational considerations that prevent us from flying should you agree to move your flight all terms and conditions automatically renew.

Aero Logistics may impose limitations or restrictions at any time to manage unforeseen operational issues.

The safety and wellbeing of our staff and passengers is our number one priority.

The company & its employees reserve the right to deny carriage/boarding (without refund) to any person who behaves at any stage with an intent to deceive or in a disorderly, intoxicated, threatening or offensive manner to our flight/ground crew or other passengers.

Under Civil Aviation law, passengers are also reminded that any such behaviour may result in a criminal prosecution.

Please DO read the full T&C before booking: https://www.sydneyhelitours.com.au/terms-conditions/

After the product is successfully booked, we will send you a confirmation voucher. The main information about the reservation and the precautions for participation will be provided on the confirmation voucher. Please read it. If you do not have any feedback, we consider that you have read and know all the information on its confirmation.

As an intermediary agency, we are only responsible for making travel product reservations for tourists.

We recommend that tourists purchase travel insurance. Tourist product suppliers such as tourist attractions, hotels and transportation companies will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues with the products ordered.

In the event of an unexpected situation without insurance, we will only assist in handling it.

If the booking is forcibly cancelled due to the reasons of the travel product supplier, we will refund the full amount corresponding to the booking without additional compensation.

No show: Ticket holders who 'no show' without prior cancellation or notification are not eligible for a refund.

We will try our best to assist tourists to communicate and negotiate solutions with tourism product suppliers.

For some marine products (including but not limited to various cruises, whale watching cruise, etc.), the supplier reserve the right to arrange alternative vessels or make changes to itineraries, service timetables, routes and/or destinations. The supplier may cancel or abandon the cruise if they consider it necessary for weather or safety reasons and except as expressly stated in these Terms and Conditions, we will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation.

When visiting attractions or participating in activities, please strictly adhere to the instructions provided by the venue or staff. Ensure you fully understand the associated risks (refer to venue announcements or the safety waiver required for signature for specific details), cooperate as required to implement appropriate safety precautions, and strictly refrain from engaging in any dangerous behaviors during the activity.